Senior Subrogation & Customer Care Specialist

Jobgether; Georgia; Remote; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA and FSA options

Tuition reimbursement

Paid time off

Job summary

Jobgether is hiring for a customer service role focused on third-party liability and subrogation in a remote-capable environment. You will interview customers, verify information, and document cases while maintaining HIPAA-compliant practices.

The position supports flexibility for U.S.-based candidates and requires strong communication and problem-solving skills. Ideal candidates will have 1+ years in customer service, proficiency with Windows-based systems, and the ability to manage multiple

Qualifications

• Minimum one year of customer service experience resolving issues.
• Strong verbal and written communication skills.
• Ability to learn new systems quickly and navigate multiple applications.

Responsibilities

• Handle inbound and outbound inquiries about third-party liability and subrogation.
• Conduct professional customer interviews to collect and verify information.
• Document and update case information; maintain complete records.
• Protect sensitive information and comply with HIPAA and privacy rules.
• Collaborate with internal teams to address customer concerns and support recovery initiatives.
• Provide guidance or mentoring to less experienced colleagues when needed.

Skills

Customer service experience

Verbal communication

Written communication

HIPAA compliance

Education

High school diploma or GED

Job description

Jobgether is hiring for a customer service role focused on third-party liability and subrogation in a remote-capable environment. You will interview customers, verify information, and document cases while maintaining HIPAA-compliant practices.

The position supports flexibility for U.S.-based candidates and requires strong communication and problem-solving skills. Ideal candidates will have 1+ years in customer service, proficiency with Windows-based systems, and the ability to manage multiple