Senior Strategic Student Support Advisor

University of Southern California; Glendale (CA); On-site; USD 47,000 - 57,000; Full time

Job summary

University of Southern California is seeking a Senior Academic Advisor for Strategic Student Support to serve as the campus-wide point of contact for complex advising scenarios. You will support undergrad populations, coordinate with academic offices, and influence persistence and timely graduation.

Report to the Assistant Vice Provost for Academic Advising and collaborate on programs across the university while maintaining student records and advising standards.

Qualifications

• Outstanding written and oral communication skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Demonstrated experience with problem identification and conflict resolution.

Responsibilities

• Advises undergraduate students on curriculum and degree requirements and monitors progress.
• Maintains and coordinates student records, registration, grades and transcripts with USC Office of Academic Records.
• Liaises with multiple USC offices to resolve student issues and provide support services.

Skills

Communication skills

Campus collaboration

Problem solving

Adaptability

Education

Master's degree in Student Affairs, Higher Education, Counseling or related field

Bachelor's degree

Tools

Advise USC

Slate

Student Information System

Job description

University of Southern California is seeking a Senior Academic Advisor for Strategic Student Support to serve as the campus-wide point of contact for complex advising scenarios. You will support undergrad populations, coordinate with academic offices, and influence persistence and timely graduation.

Report to the Assistant Vice Provost for Academic Advising and collaborate on programs across the university while maintaining student records and advising standards.