Senior Strategic Accounts Director - Higher Education

Cengage Group; Billings (MT); Remote; USD 77,000 - 100,000; Full time

Job summary

Cengage Group in Atlanta, GA is seeking a Strategic Account Director in Higher Education Sales to own account strategy, forecast, and multi-year growth across IA/EA/CU models.

You will lead complex negotiations with senior leaders, drive renewals and expansions, and collaborate with cross-functional teams to align institutional goals with Cengage products and services.

Travel 35–50% and a comprehensive rewards package.

Qualifications

• BA or BS degree required.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.
• Proficiency with Microsoft Office and CRM platforms, preferably Salesforce.

Responsibilities

• Lead complex contract negotiations with senior-level academic and administrative leaders, including provosts and finance teams.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.
• Drive institutional revenue growth and CU renewals by managing renewal timelines and upsell opportunities with cross-functional teams.
• Champion disciplined pipeline and account management within CRM systems (Salesforce).
• Partner with sales, channel, customer success, marketing, and operations for cohesive execution.

Skills

Strategic account planning

Negotiation

Relationship building

Sales

Education

BA or BS degree

Tools

Salesforce

Microsoft Office

Job description

Cengage Group in Atlanta, GA is seeking a Strategic Account Director in Higher Education Sales to own account strategy, forecast, and multi-year growth across IA/EA/CU models.

You will lead complex negotiations with senior leaders, drive renewals and expansions, and collaborate with cross-functional teams to align institutional goals with Cengage products and services.

Travel 35–50% and a comprehensive rewards package.