Senior Strategic Account Executive - OEM & Retail

Secur-Serv; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health plan options

HSA employer contributions

Dental & Vision

Company-paid life insurance

Disability coverage

401K with company match

Tuition reimbursement

Job summary

Secur-Serv is a leading managed services provider delivering IT, print, and hardware services with a security focus. This remote role targets the continental U.S. and Canada, prioritizing OEM/retail partnerships and multi-year service contracts to drive growth.

The Senior Strategic Account Executive will own new logos, expand existing OEM relationships, and shape GTM strategies while ensuring bookings, ACV, and margin targets are met.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Minimum of 5 years of experience selling services and/or technology solutions into retail automation, self-service, or adjacent markets.
• Proven ability to sell complex, services-led solutions to multi-stakeholder buying groups.
• Deep understanding of OEM, channel-led, and embedded services GTM models.
• Demonstrated success selling through OEM or partner-based go-to-market models.

Responsibilities

• Own revenue targets including annual contract value (ACV) and bookings with multi-year value.
• Drive new logo acquisition and expand existing OEM/enterprise relationships.
• Lead OEM-centric GTM strategies and partner enablement to deliver solutions.
• Negotiate, price, and structure contracts; maintain CRM-driven pipeline and KPI reporting.
• Collaborate cross-functionally with Marketing, Operations, Finance, and Service Delivery.

Skills

Executive communication

Deal strategy

Cross-functional collaboration

Forecasting & analytics

Education

Bachelor's degree or equivalent experience

Tools

HubSpot CRM

HubSpot

Job description

Senior Strategic Account Executive - OEM & Retail

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.

Why Secur-Serv? Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

• We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.
• Plan for your future with Secur-Serv's 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
• Participate in our wellness program to improve your health and earn a discount on your health insurance premiums.
• Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250.

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, Maryland, Hawaii, New York, Hawaii, Illinois, or New Jersey.

POSITION SUMMARY

The Senior Strategic Account Executive – OEM & Retail is responsible for driving revenue growth for Secur-Serv's Managed Edge OEM segment, with a primary focus on selling white-labeled lifecycle maintenance, warranty, and managed services to technology OEMs and platform providers. This role owns new logo acquisition, OEM partner expansion, and personal revenue delivery through multi-year service contracts.

This position plays a key role in shaping go-to-market (GTM) strategy, partner engagement models, and sales execution rigor, while maintaining clear accountability for individual bookings, ACV, and deal quality. This role is directly responsible for originating, advancing, and closing strategic OEM and enterprise opportunities, with personal accountability for bookings, ACV, total contract value, and margin contribution.

ESSENTIAL RESPONSIBILITIES

Revenue & Growth Execution

• Own and deliver Annual Contract Value (ACV) and bookings targets with direct accountability for multi-year contract value, renewals, and gross margin contribution.
• Drive new logo acquisition, with emphasis on technology OEMs seeking white-labeled warranty, field service, and managed services solutions.
• Expand existing OEM and enterprise relationships through structured cross-sell and upsell of Secur-Serv's lifecycle services portfolio.

OEM & Partner-Led Go-to-Market

• Execute OEM-centric go-to-market strategies, including co-selling models, partner enablement, joint value propositions, and embedded service offerings.
• Collaborate with internal brands, service delivery, operations, and finance to design services-led solutions that address uptime, cost, and asset-lifecycle challenges.
• Act as the key point of contact for strategic OEM partners and marquee accounts.

Sales Execution & Commercial Excellence

• Lead complex opportunities end-to-end, from qualification through close, including solution design, pricing, negotiation, and contract structuring.
• Partner with Sales Leadership and Finance to develop opportunity cost models and deal economics for senior management review and approval.
• Maintain disciplined use of CRM (HubSpot) to ensure accurate pipeline management, forecasting, and KPI reporting.

Individual Contribution & Cross-Functional Influence

• Serve as a senior individual contributor who sets the standard for deal strategy, account planning, and execution excellence.
• Partner cross-functionally with Marketing, Operations, Finance, and Service Delivery to ensure alignment and successful customer outcomes.
• Informally, share best practices and deal insights with peers, without direct management responsibility.

Market & Customer Engagement

• Engage C-suite executives and senior decision-makers with a consultative, outcomes-based selling approach.
• Represent Secur-Serv at customer briefings, partner meetings, and relevant industry events.
• Champion a customer-centric mindset, reinforcing Secur-Serv's reputation for reliability, professionalism, and results.

REQUIREMENTS

• Bachelor's degree or equivalent relevant experience
• Minimum of 5 years of experience selling services and/or technology solutions into retail automation, self-service, or adjacent markets.
• Proven ability to sell complex, services-led solutions to multi-stakeholder buying groups.
• Deep understanding of OEM, channel-led, and embedded services GTM models.
• Demonstrated success selling through OEM or partner-based go-to-market models.
• Strong commercial acumen, including pricing strategy, margin management, and contract negotiation.
• Executive-level communication, presentation, and influence skills.
• Data-driven, digital mindset with fluency in CRM, forecasting, and sales analytics.
• High degree of personal integrity, accountability, and ownership.

PREFERRED SKILLS/EXPERIENCE

• Experience with hardware maintenance, managed services, and project-based service delivery

Physical & Mental Requirements

• Sit Frequently at a desk
• Frequent fine hand and finger movements (keyboard, writing, mouse movement)
• Continual close visual acuity for reading
• Hearing and Speaking for communication within and outside of company.
• May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment,
• Mental Requirements – must be able to consistently:
  • Learn new tasks,
  • Remember Processes,
  • Maintain focus,
  • Complete tasks independently
  • Make timely decisions in the context of a workflow,
  • Ability to communicate effectively,
  • Able to adhere to process protocol in a timely manner

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [e-mail] or calling 402.697.3039.

EEO is the law. To review your rights under Equal Employment Opportunity please visit www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Secur-Serv Drug & Alcohol Use Policy