Senior Store Sales Manager

Mattress Firm; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Store Sales Manager to lead a dynamic team in a retail environment. This role involves driving sales performance, coaching employees, and ensuring an exceptional customer experience. With a focus on team development and operational excellence, you will play a key role in achieving the company's vision and sales goals. The position offers excellent career growth opportunities and a supportive work culture, making it an exciting opportunity for those passionate about retail and customer service. Join a company that values diversity and invests in its employees' success!

Benefits

401(k) with employer matching

Medical, dental, prescription and vision plans

Mental health and life resources

Employee discounts on products

On-demand pay

Career growth opportunities

Performance-based bonuses

Qualifications

• Experience in retail sales management with a focus on team development.
• Strong ability to drive sales performance and customer satisfaction.

Responsibilities

• Lead and develop a team to achieve sales performance goals.
• Create an exceptional customer experience in-store.

Skills

Retail Sales Management

Team Leadership

Customer Service

Sales Performance Analysis

Training and Coaching

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Sales Performance Tools

Workforce Management Tools

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as a Senior Store Sales Manager and have the job of your dreams!

Does leading by example and developing your team in a retail sales environment excite you? Do you want to work with happy, inspired employees, where people love to come to work and always wake up on the right side of the bed? All while helping customers sleep well to live well? Then take your career to the next level and apply for the Mattress Firm Store Sales Manager!

This commission-driven sales role will provide you with everything you need to thrive at Mattress Firm. This position is eligible to receive bonus pay.

Benefits include:

1. Excellent career growth opportunities through on-the-job training and development programs
2. 401(k) with employer matching
3. Mental health and life resources
4. Medical, dental, prescription and vision plans
5. Get paid on-demand
6. Base pay or uncapped commission
7. Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on the following:

1. Cell phone products and services
2. Tickets to events and attractions
3. Personal travel
4. Electronics and appliance purchases
5. Pet insurance plans
6. Mortgage loan rates

Job Details

The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.

1. Drive individual and team sales performance and KPIs
2. Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
3. Create an environment where customers are always at the center and have an exceptional experience
4. Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
5. Assist in multi-store staffing, interviewing, and hiring qualified candidates
6. Continue to develop skills, competencies, product knowledge through assigned coursework, training, and other company-led activities.
7. Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
8. Achieve or exceed individual store financial targets through effective execution and customer service at the store level
9. Ensure store execution of product merchandising, marketing, and POP standards
10. Ensure company policies, including appearance and functionality standards, and state regulations are followed
11. Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales

Mattress Firm

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Pay Range:

$90,000 - $130,000

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

About the company

Mattress Firm Inc. is an American mattress store chain founded on July 4, 1986. The headquarters of the company is located in Houston, Texas. Today, Mattress Firm has grown to become America’s largest mattress retailer, with more than 2,000 neighborhood stores in 49 states.