Senior Store Manager- Sales

Mattress Firm; Concord (NC); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Life resources

Medical

Dental

Vision

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to help customers find the right mattress and ensure an exceptional in-store experience. You will lead sales efforts, train staff, and coordinate with field teams to meet KPIs while focusing on customer satisfaction.

The role offers opportunities for uncapped commissions, 401(k) match, and a dynamic work environment within a nationwide retailer. Candidates must be authorized to work in the United States.

Qualifications

• Experience in sales-oriented roles and achieving sales targets.

Responsibilities

• Drive individual and team sales performance and KPIs.
• Train and coach store employees in sales, product knowledge and operating activities.
• Create an environment where customers are at the center and have an exceptional experience.
• Communicate with field teams to address questions and concerns.
• Assist in staffing, interviewing, and hiring qualified candidates.
• Continue to develop skills and product knowledge through training and courses.
• Manage store staffing schedules and reconcile punches.

Skills

Sales

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job-achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

• Drive individual and team sales performance and KPIs
• Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
• Create an environment where customers always at the center and have an exceptional experience
• Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
• Assist in multi-store staffing, interviewing, and hiring qualified candidates
• Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
• Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level
• Ensure store execution of product merchandising, marketing, and POP standards
• Ensure company policies, including appearance and functionality standards, and state regulations are followed
• Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales
• Lift or move 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demandBase pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of pay range of $70,000-85,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.