Senior Store Manager

Mygoodfeet; Macon (GA); On-site; USD 87,000 - 109,000; Full time

Job summary

A leading specialty retail store is seeking a Store Manager to enhance client well-being through exceptional service and product knowledge. The ideal candidate will lead a team, manage customer interactions, and drive store success through engagement and sales. Benefits include a competitive salary, performance bonuses, and comprehensive health packages. The role offers the chance to change customers' lives positively.

Benefits

401K with up to 4% company match

Comprehensive health benefits

Employee discount

PTO and sick time

Paid training

Qualifications

• 3+ years of team/people leadership experience, oversight of multiple locations preferred.
• Great communication, presentation and interpersonal skills.
• Results driven and self-motivated, with a positive and approachable demeanor.

Responsibilities

• Provide hands-on demonstrations and arch support fittings.
• Manage and lead store employees, contributing to sales goals.
• Assist with recruiting, training, and employee development.

Skills

Customer Service

Sales Capability

Communication

Team Leadership

Time Management

Empathy

Job description

Description

CHANGE LIVES & LOVE WHAT YOU DO

Good Feet is a specialty retail store focused on the health and wellness of our clients. We lead our unique industry and have proprietary products that customers can only find through our stores. We are searching for an energetic, positive, results oriented Store Manager to join our team. If you are looking for a position where you can truly make a difference in someone's quality of life, we would like to meet you.

The Store Manager will provide friendly, caring and professional service by actively assessing client needs and providing assistance with arch support fittings. As an integral member of our sales team, your passion for building a culture of providing exceptional customer service is key in our commitment to the highest level of customer satisfaction. You'll actively work with customers to find the best solution for each individual by providing a hands-on demonstration and arch support fitting. We have fantastic work hours, a unique sales environment, and the ability to help people.

As a company, our mission is to impact our client’s well-being.

Are you ready to join a dynamic mission and values-driven company? If you are ready to be challenged and want to grow professionally and personally, apply with The Good Feet Store!

• $87,600 - $108,400 -- this includes $85,000 base salary, plus a percent of sales and multiple uncapped bonus incentives, including a bonus based on store group results
• The position is exempt
• Immediate full-time employment and paid training
• 401K with up to 4% company match
• Comprehensive health benefits with eligibility the first of the month after 30 days of employment; 80% employer contribution to medical, dental, and vision premiums.
• Employee discount
• PTO and sick time

Position Specific:

• The Senior Store Manager Position provides leadership and management support to a district while reporting to the District Manager.
• The Senior Store Manager will be located in a predetermined “home store” and will be responsible for managing and leading that stores’ employees and results, while also serving as a direct manager to 3 designated Store Managers in the surrounding district.
• The Senior Store Manager will be expected to spend time in their designated home store, including time assisting clients in fitting and purchasing our arch supports and will be expected to travel to one of their 3 assigned stores each week.
• The Senior Store Manager will have additional bonus potential based on store group results.

Requirements

Your talents:

• Client engagement and customer service: provide superior customer service and engage with clients. Build strong client connections and create positive interactions.
• Sales capability: build rapport and engage with clients to offer Good Feet arch supports. Deliver meaningful client experiences and demonstrate products. Contribute to store sales goals and team selling processes.
• Develop professional relationships with clients and coworkers to positively represent our company values.
• Partner with District leadership to create a strong team environment and store culture that embraces our mission and values. Partner with District leadership and employees to enhance and improve store sales and KPI’s.
• Apply time management skills, set realistic deadlines, and follow specific steps to reach time-sensitive tasks and objectives.
• Assist with employee recruiting. Help train and develop talent; contribute to their professional growth.
• Partner with upper management to make team members and clients comfortable and well informed. Improve their experiences through positive personal impact.
• Demonstrate genuine openness to feedback from managers and peers. Initiate self-development based on self-assessment and feedback from leaders and teammates.
• Believe in our mission, products and your ability to change customers’ lives.
• Training is a key part of this position, both in the short and long term. The continual diligence of improving your skills is an essential part of this role.

Required skills:

• 3+ years of team/people leadership experience, oversight of multiple locations preferred.
• Great communication, presentation and interpersonal skills, with the ability to build quick rapport and speak professionally with confidence.
• Ability to foster and support a customer-focused environment.
• Results driven and self-motivated.
• Positive, approachable, and empathetic.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.

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