Senior Store Manager

Ergon Inc.; Fontana (CA); On-site; USD 61,000 - 100,000; Full time

Job summary

A leading company in the pavement preservation industry is looking for a Senior Store Manager for its Fontana location. This role involves overseeing daily operations, managing staff, ensuring compliance, and driving sales growth while delivering an exceptional customer experience. Candidates should have a strong background in retail management along with technical proficiency in tools like Microsoft Office and ERP systems.

Benefits

Profit Sharing

Matching 401(k)

Health, Life, Dental, Vision Insurance

Short & Long-Term Disability

Paid Holidays

Personal & Sick Pay

Maternity Leave

Qualifications

• Minimum of 3 years in retail, sales, or operations management.
• Experience in pavement or construction industry preferred.
• Strong verbal and written communication skills.

Responsibilities

• Lead and manage store operations for efficiency and growth.
• Develop and mentor employees; ensure quality customer service.
• Monitor store performance metrics and implement action plans.

Skills

Customer Focus

Leadership

Communication

Education

High school diploma or GED

Additional college or technical education

Tools

Microsoft Office

ERP systems

Job description

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Crafco has an opening for a Senior Store Manager at our Supply Center location in Fontana, CA.

Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, sealcoating and more. The Store Manager is responsible for overseeing all aspects of a Crafco Supply Center facility, ensuring sales growth, operational efficiency, and a superior customer experience. This role requires a hands-on leader who can manage daily operations, develop and mentor employees, and drive business performance. The Store Manager collaborates with Regional and Sales leadership to align store-level goals with company objectives while fostering a culture of accountability and excellence. The Store Manager oversees all personnel, and ensures their proper training, maintains the facility and equipment used for sales, rentals and manufacturing operations, ensures the proper flow of information, and compliance with regulatory and safety requirements. Responsible for the management of all personnel and effectively supplying, warehousing, and manufacturing quality products and services, on time, at the lowest possible cost while maintaining a high level of safety, tidiness and good relations with employees, vendors, and customers.

This position offers a competitive salary, and an excellent benefits package including Profit Sharing, Matching 401(k), Health, Life, Dental, Vision, Short- & Long-Term Disability, Holiday, Personal & Sick Pay, Maternity Leave and more.

Key Responsibilities

• Lead and manage store operations, ensuring efficient workflows, inventory accuracy, and adherence to Crafco standards.
• Oversight as Store Manger of supply center manufacturing and production operations.
• Develop and mentor employees, fostering a high-performance culture and providing training to support career growth.
• Ensure an outstanding customer experience through proactive service, relationship building, and problem resolution.
• Maintain store merchandising, cleanliness, and inventory levels to optimize sales and operational efficiency.
• Monitor and analyze store performance metrics, taking action to address gaps and opportunities.
• Identify opportunities to drive sales, and collaborate with Territory Managers to implement business development strategies
• Partner with corporate leadership to communicate company initiatives, policies, and procedural changes.
• Ensure compliance with safety, loss prevention, and regulatory requirements.
  
  

Qualifications & Skillset

• Experience: Minimum of 3 years in retail, sales, or operations management with supervisory experience. Experience in pavement, bridge maintenance, or equipment supply industry or related fields such as construction, asphalt, concrete, or chemicals preferred.
• Education: High school diploma or GED required; additional college or technical education is desirable.
• Technical Skills: Proficiency in Microsoft Office and have knowledge with ERP systems.
• Customer Focus: Ability to address customer needs and resolve issues efficiently.
• Communication: Strong verbal and written communication skills to interact with employees, vendors, and customers.
• Leadership: Hands-on management experience with a focus on team development and performance accountability.
• Regulatory & Industry Knowledge: Knowledge or experience with pavement preservation materials, as well as understanding regulations, warehousing operations, shipping, purchasing, and health, safety, and environmental requirements.
• Misc/Other: Able to work occasional overtime or Saturday hours, as needed. Ability for local travel, if needed.
  
  

About Crafco, Inc.

Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc. our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:

www.crafco.com

https://ergon.com/sustainability

Contact us to see if you can be a part of our TEAM.

Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR..

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Oil and Gas

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