Senior Stock Plan Administrator

Genesys Cloud Services, Inc.; Indiana (PA); Remote; USD 100,000 - 188,000; Full time

Job summary

An innovative firm is seeking a Senior Stock Plan Administrator to manage stock plan activities in a fully remote role. This position requires expertise in stock administration and exceptional communication skills. You'll collaborate with various internal teams and external vendors to ensure a seamless employee experience. Join a forward-thinking company that values independence and offers competitive benefits, including flexible work schedules and opportunities for career growth. If you're detail-oriented and passionate about making an impact, this role is perfect for you.

Benefits

Medical, Dental, and Vision Insurance

Telehealth coverage

Flexible work schedules

Development and career growth opportunities

Open Time Off

401(k) matching program

Adoption Assistance

Fertility treatments

Qualifications

• 5+ years of stock administration experience with knowledgeable private equity.
• Excellent communication, organizational, and analytical skills.
• Detail-oriented with high accuracy and quality of work.

Responsibilities

• Assist with daily administration of the company's stock plans globally.
• Provide excellent customer service to employee inquiries on equity awards.
• Input and maintain employee's equity data and grant records.

Skills

Stock Administration

Customer Service

Analytical Skills

Communication Skills

Detail-oriented

Education

Certified Equity Professional (CEP)

Tools

Fidelity PSW

Workday HRIS

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft SharePoint

Microsoft PowerPoint

Job description

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We seek an experienced and highly motivated Senior Stock Plan Administrator to join our team on a full-time, permanent basis. This fully remote role allows for managing various stock plan activities while partnering cross-functionally with internal teams and external vendors. The ideal candidate will have deep expertise in stock administration, excellent customer service skills, exceptional oral and written communication skills, strong analytical capabilities, and the ability to manage multi-task in a fast-paced environment.

Key Responsibilities:

• Accurately and timely assist with the daily administration of the company's stock plans globally, including processing daily employee stock option exercises, equity award releases, ESPP, and related Payroll reporting.

• Maintain the company's equity plan data using the Fidelity Platform.

• Monitor the automated interface between HR and Payroll tax data and the Fidelity PSW database, troubleshooting and resolving issues.

• Provide excellent customer service to employee inquiries on various issues related to equity awards, including trading restrictions, insider status, and exercise and sale procedures.

• Assist in the maintenance of documentation for plan administration and department procedures.

• Assist internal and external audit processes, including quarterly reviews, year-end audits, and maintaining SOX/internal controls.

• Input and maintain employee's equity data, grant records, and vesting schedules, ensuring complete and data accuracy.

• Partner with HR, Legal, Finance, Payroll, and external vendors to deliver excellent employee stock plan experience.

• Manage the Equity team email box.

• Other duties as assigned.

Requirements:

• 5+ years of stock administration experience with knowledgeable private equity.

• Certified Equity Professional (CEP) preferred.

• Team and action-oriented individual who is also proficient at working independently and collaboratively in a fully remote environment.

• Dependable with a strong work ethic.

• Excellent communication, organizational, and analytical skills

• Detail-oriented, with a high degree of accuracy and quality of work.

• Self-motivated and enthusiastic, with exceptional organizational skills and ability to prioritize tasks.

• Proficiency with the Fidelity PSW equity platform

• Experience with Workday HRIS Platform is a plus.

• Must be proficient in both Microsoft Excel (vlookup, xlookup, pivot tables, etc.), Word, Teams, SharePoint, and PowerPoint

• Must be flexible as the position requires collaborating with global teams, or special projects within in their time zones.

#LI-Remote

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$100,900.00 - $187,300.00

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link:https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visitwww.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [e-mail]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.