Senior Stakeholder Engagement & Performance Lead

State of Oklahoma; Oklahoma; On-site; USD 67,000 - 81,000; Full time

Benefits offered by this job

State benefits and insurance plans

FSA for health and dependent care

Retirement savings plan

11 paid holidays annually

15 days vacation & 15 days sick leave

Job summary

The Oklahoma Health Care Authority (OHCA) is seeking a Senior Engagement and Performance Coordinator to lead stakeholder engagement for the SoonerSelect program, coordinate trainings, track performance, and maintain documentation. This full-time role is based in Oklahoma City, with standard hours 8:00 a.m.–5:00 p.m., and a salary of $74,028 per year.

The role serves as a key liaison between internal teams and external partners, ensuring collaboration, compliance with policy and CMS requirements,

Qualifications

• Bachelor’s degree and 4 years of professional experience.
• An equivalent combination of education and experience, substituting one year of professional experience for each year of required education.
• Experience with Medicaid or managed care programs (preferred).
• Experience facilitating trainings or large-scale stakeholder engagements (preferred).
• Familiarity with CMS regulations and state program audit requirements (preferred).

Responsibilities

• Coordinate stakeholder engagement activities such as roundtables, trainings, listening sessions, and public forums with internal and external partners.
• Track and report on performance indicators related to stakeholder engagement, program communications, issue resolution, and contract deliverables.
• Support the development and maintenance of outreach strategies, stakeholder feedback tools, SOPs, internal audits, and engagement tracking systems.
• Collaborate with internal subject matter experts and external stakeholders to ensure timely resolution of issues and effective communication across all operational levels.
• Prepare communications, reports, CE memos, and training materials that align with agency policy and federal requirements.

Job description

The Oklahoma Health Care Authority (OHCA) is seeking a Senior Engagement and Performance Coordinator to lead stakeholder engagement for the SoonerSelect program, coordinate trainings, track performance, and maintain documentation. This full-time role is based in Oklahoma City, with standard hours 8:00 a.m.–5:00 p.m., and a salary of $74,028 per year.

The role serves as a key liaison between internal teams and external partners, ensuring collaboration, compliance with policy and CMS requirements,