Senior Staff SRE: Cloud Reliability & Observability

Framework Ventures; Boston (MA); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health plans

Vacation and sick time

Parental leave

Retirement options

Education reimbursement

In-office perks

Job summary

Zscaler is seeking an experienced Cloud-SRE/DevOps engineer to design and maintain scalable infrastructure for its global cloud services at LI-Hybrid location. You will join a collaboration-focused team delivering automation and reliability.

You will implement observability, leverage Kubernetes, Terraform, Ansible, Docker, and Jenkins, and work with product, operations, and security to improve SLIs/SLOs. The role requires a Bachelor's in CS and 5+ years in cloud/SRE, with proficiency in Linux

Qualifications

• Bachelor’s degree in Computer Science or equivalent practical experience.
• 5+ years of experience in Cloud-SRE, DevOps, or Systems Engineering with a focus on software development.
• Proficiency in Linux systems and cloud platforms (GCP, AWS, Azure).
• Experience with automation/tools: Kubernetes, Terraform, Ansible, Docker, Jenkins.
• Strong problem-solving and collaboration skills, with a proactive approach to teamwork.

Responsibilities

• Designing and maintaining scalable infrastructure solutions to support Zscaler’s global cloud services.
• Enhancing observability practices across infrastructure and applications through monitoring, logging, tracing, and automated incident responses.
• Developing automation tools for deployment, patching, scaling, and infrastructure management.
• Building portals for SRE dashboards, SLI/SLO/SLA, and metrics that support data-driven decision-making.
• Partnering with product, operations, and security teams to integrate features, tools, and updates across the platform.

Skills

Cloud-SRE

DevOps

Linux

Kubernetes

Terraform

Ansible

Docker

Jenkins

Collaboration

Problem-Solving

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Kubernetes

Terraform

Ansible

Docker

Jenkins

Job description

Zscaler is seeking an experienced Cloud-SRE/DevOps engineer to design and maintain scalable infrastructure for its global cloud services at LI-Hybrid location. You will join a collaboration-focused team delivering automation and reliability.

You will implement observability, leverage Kubernetes, Terraform, Ansible, Docker, and Jenkins, and work with product, operations, and security to improve SLIs/SLOs. The role requires a Bachelor's in CS and 5+ years in cloud/SRE, with proficiency in Linux