Senior/Staff Software Engineer (Product)

Pallet; San Francisco (CA); Hybrid; USD 160,000 - 260,000; Full time

Job summary

Pallet, a high-growth startup, is seeking a Senior/Staff Software Engineer to help build AI solutions in logistics. This role involves bridging engineering and customer needs, and driving impactful outcomes in a hybrid environment in San Francisco. Join us to make a significant impact in an emerging tech landscape.

Benefits

Health, Vision, and Dental benefits

401k option

Yearly learning and development stipend

Commuter benefits for Bay Area employees

Daily catered lunches

Remote office home stipend

Onboarding trip to San Francisco HQ

Generous salary and equity for all staff

Qualifications

• 4+ years of experience in full-stack product development.
• Comfortable working in a hybrid environment and engaged with clients.
• Experience with end-to-end feature development in SaaS.

Responsibilities

• Own and develop the AI agent orchestration platform.
• Collaborate with product teams to customize solutions for clients.
• Set up monitoring dashboards and debug integrations.

Skills

Full-stack development

Strong communication

Customer interaction

Problem-solving

Tools

Node.js

TypeScript

GraphQL

Job description

Senior/Staff Software Engineer (Product)

You could be an engineer anywhere, why us?

• Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $11T market)
• Work directly with our Head of Product Engineering Nilkanth Patel (ex-YC Founder, Doordash)
• Help transform a massive industry and scale us toward a $10 B+ business

About the opportunity:

Given recent economic shifts, logistics providers and shippers want to capitalize on generative AI to drive business efficiency. As a result, many of them are turning to CoPallet, the first end-to-end service of AI agents and logistics experts, to automate their back-office operations. If we can capture this momentum effectively, we’re on track to build the next $10 billion tech company in logistics.

We're hiring Product Engineers to bridge the gap between customers and our AI platform, customize solutions for enterprise clients, and collaborate with cross-functional teams to build our AI product from the ground up. They'll work directly with Aren (ex-Google), Nilkanth(ex-founder, ex-DoorDash), and Vidhur (lead engineer on Document AI at Scale) to shape the future of logistics AI — from how it's built to how it's deployed in the real world.

Why this role is different:

• One of the first Product Engineers at Pallet
• Combining hands-on engineering with customer interaction and product ownership
• Surround yourself with top-tier talent and fast-track your career

How you will make an impact:

• Own our agent orchestration platform from day one — built to support thousands of AI agents running in parallel to solve real-world logistics problems
• Become the go-to expert for setting up monitoring dashboards, debugging integrations, and ensuring seamless interaction between LLMs and customer systems
• Act as the bridge between AI and real business needs, working closely with both engineering and customer teams
• See your work in action immediately as customers benefit from more reliable, observable AI agent deployments
• Backend: Node + TS. Encore for robust server-side dev and managed DevOps. Hosted on GCP
• Frontend: React + TS. Hosted on Vercel

Preferred experience:

• 4+ years of full-stack experience building 0→1 products
• Strong communicator comfortable working directly with clients
• Experience shipping end-to-end features in a SaaS environment
• Thrives in fast-paced startup settings
• Excited to collaborate in person 3–4x/week in SF’s Financial District (with some flexibility)
• Bonus: experience with Node.js, TypeScript, and GraphQL (language-agnostic interviews)

Who you are:

• You have a strong bias toward action and delivering results
• You have a track record of driving impactful outcomes
• You're deeply invested in your work and continuously seek ways to improve both yourself and your products
• You approach problems from first principles and think critically about the best path forward

Interview Process

• Intro Chat with Talent Lead (30 mins)
• Technical Screen + Meet and Greet with Hiring Manager (60 mins)
• Executive Chat - Sushanth, CEO and Founder (45 mins)
• Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours)

We move fast, and we’ll keep you informed at every stage of the process.

Location:

Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in a hybrid environment in our office in San Francisco. We typically come into the office 3-4 days a week, but accommodations can be made on a case-by-case basis. Relocation assistance can be provided for interested candidates.

Additionally, for more senior-level engineers, we are open to remote work in NYC since we have a satellite office there, but a willingness to work out of our satellite office two days a week would be preferred. No relocation assistance is provided for NYC at this time.

Compensation:

The estimated salary range for this role is $160,000 – $260,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

???? Health, Vision, and Dental benefits

Life Insurance and Accidental Insurance

Generous salary and equity for all staff

???? 401k option; helping you save for the future

Yearly learning and development stipend

Commuter benefits for Bay Area employees

Uber ride stipend if you ever have to work late in the office

Remote office home stipend to get you comfy in your space

Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)

️ Onboarding trip to San Francisco HQ if you work remotely

Annual Company Offsites; our last one was in Napa Wine Country

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile *

Website

Are you comfortable working for this role in San Francisco 3-4x a week? * Select...

Are you authorized to work lawfully in the United States for our company? * Select...

Will you now or in the future require the company to sponsor an immigration case in order to employ you (for example, H-1B, STEM-OPT or other employment-based immigration case)? * Select...