Senior/Staff Software Engineer - Marketplace

Grow Therapy; San Francisco (CA); Hybrid; USD 217,000 - 288,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) program

Flexible PTO

Annual stipends for personal growth

No-cost therapy services

Job summary

Grow Therapy is seeking a highly product-driven Software Engineer in San Francisco, CA, to lead technical vision for marketplace systems. You will develop full-stack solutions, mentor teams, and improve marketplace flows, requiring 8+ years of engineering experience, ideally in high-throughput environments. The position offers a hybrid work model and comprehensive benefits, including health coverage, parental leave, and wellness support.

Qualifications

• 8+ years of professional software engineering experience, including 2+ years leading teams or technical initiatives.
• Experience with peer-to-peer or multi-sided marketplaces.
• Strong architectural and technical sense.

Responsibilities

• Define and own the long-term technical vision for core systems.
• Architect scalable full-stack systems supporting high-volume transactions.
• Lead and mentor a high-performance engineering team.

Skills

Leadership

Full-stack development

Product engineering

Data-driven mindset

Communication skills

Job description

About The Role

We’re looking for a highly product‑driven, execution‑oriented Software Engineer to define and own the technical vision for our marketplace and provider experience systems. As a senior leader on the Match Success team, you’ll build end‑to‑end full‑stack systems, workflows, and intelligence that enable clients and providers to connect seamlessly and form durable care relationships. The role is at the intersection of product, engineering, provider success, and quality – driving technical strategy, clarifying ambiguity, and scaling a high‑performance engineering culture with a founder’s mindset.

Responsibilities

• Define and own the long‑term technical vision for core marketplace, scheduling, booking, and provider operations systems.
• Architect scalable full‑stack systems that support high‑volume matching, transactions, availability management, and operational workflows.
• Design and evolve matching, search, and personalization capabilities, including semantic search, recommendation systems, and applied AI patterns.
• Continuously improve key marketplace flows such as appointment management, provider discovery, cancellation handling, and practice setup.
• Develop operational frameworks for planning, prioritization, incident management, and delivery excellence.
• Use data deeply by instrumenting systems, measuring impact, and optimizing marketplace performance and provider‑client matching success.
• Lead and mentor a high‑performance engineering team, raising the bar for technical execution, communication, and problem‑solving.
• Create documentation, playbooks, and architectural guardrails to ensure consistency, quality, and efficiency across the engineering lifecycle.
• Advocate for client and provider experience needs, translating insights into technical investments and roadmap priorities.

Qualifications

• 8+ years of professional software engineering experience, including 2+ years leading teams or technical initiatives.
• At least 2 years building full‑stack systems at scale, ideally in high‑throughput or marketplace environments.
• Experience with peer‑to‑peer or multi‑sided marketplaces (matching, ranking, pricing, fraud, fulfillment, or similar domains).
• Demonstrated strength in product engineering, deeply understanding user needs and shaping delightful, high‑quality experiences.
• Strong architectural and technical sense—able to define a vision, influence direction, and drive execution.
• Proven ability to deliver complex, ambiguous projects that span multiple teams and stakeholders.
• Highly data‑driven mindset, comfortable with experimentation, measurement, and optimization.
• Exceptional communication and cross‑functional leadership, including influencing non‑technical stakeholders.
• A track record of mentoring engineers and building high‑performance environments.
• Founder’s mindset—ownership, speed, scrappiness, resilience, and bias toward action.
• Clear frameworks and philosophies for technical leadership, force multiplication, and scalable execution.

Role Details

• Employment Type: Full‑Time, Exempt
• Base Compensation: Hybrid Commitment $217,000–$288,000 USD annually; Remote Commitment $180,000–$240,000 USD annually
• Location: Remote or hybrid (onsite from San Francisco, Seattle, or New York hub three days per week); travel 2–3 times per year

Benefits

• Comprehensive health coverage: medical, dental, vision, life, and disability insurance
• Parental leave & family support: up to 18 weeks paid leave and new‑child stipend
• Financial wellness: 401(k) program and equity opportunities
• Meals & home office support: stipends for home office setup and ongoing funds for meals
• Time off: flexible PTO, 12 paid holidays, and a full winter break week
• Wellness & development: annual stipends for personal and professional growth
• Mental & physical health support: no‑cost therapy through Grow platform, weekly flexible hours for self‑care, and memberships to wellness apps (e.g., One Medical, Headspace, Talkspace)
• Extra perks: pet insurance discounts, commuter benefits, and global travel assistance

Equal Employment Opportunity Statement

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.