Senior/Staff Software Engineer, Core Infrastructure

ZipHQ, Inc.; San Francisco (CA); On-site; USD 160,000 - 210,000; Full time

Job summary

ZipHQ, Inc. is seeking an experienced Tech Lead to guide the Core Infrastructure team in San Francisco, CA. You will own Kubernetes platform concerns, observability tooling, and deployment automation while partnering with the Toronto team on multi-region expansion.

In this role, you will drive reliability, security, and performance, mentor engineers, and set roadmaps with clear SLAs/SLOs. This is a hands-on leadership position at the intersection of software engineering and operations.

Qualifications

• 6+ years of software engineering in infrastructure.
• BS or higher in Computer Science or related technical field.
• Experience with Kubernetes/EKS, multi-region, networking, observability, reliability and efficiency.

Responsibilities

• Take ownership of Core Infra areas and drive end-to-end roadmaps and execution.
• Collaborate with partner teams and lead multi-region expansion initiatives.
• Ensure infrastructure security, reliability, performance with defined SLAs/SLOs.

Skills

6+ years software infra

Kubernetes

EKS

Cloud infrastructure

Education

BS or higher in Computer Science or related field

Tools

Kubernetes

EKS

Multi-region deployments

Networking

Observability

Reliability

Efficiency

Job description

About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend.

Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

We are looking for an experienced Tech Lead to lead the Core Infrastructure team in San Fransisco, California. This role involves taking ownership of Zip’s Kubernetes platform, observability and deployment tooling. You will partner with the Core Infrastructure Toronto, Canada, team to drive Zip’s multi-region expansion, and will also serve as site lead in SF for the broader Foundations Engineering Group.

Your Role

You will join a super talented Infrastructure team and take ownership in one or more of the following areas:

• Horizontal scaling, multi-region expansion and GovCloud development
• Infrastructure security, reliability, efficiency and performance; SLAs and SLOs
• AI Infrastructure development
• Observability, debuggability and AI-assisted troubleshooting

You Will

• Take full ownership in one or more of the Core Infra areas, closely collaborating with partner teams, define the roadmap for these areas, and drive execution end to end

Qualifications

• 6+ years of software engineering experience in infrastructures.
• BS or higher, in Computer Science or related technical field involving coding (e.g. physics or math)
• Experience working with some of the key systems used at Zip, such as Kubernetes/EKS, Multi-region, Networking, Observability, Reliability and Efficiency
• Experience working at a small company with diverse responsibilities is a bonus, but not required
• Ability and interest to quickly learn new frameworks, architecture patterns, and programming languages as needed

The salary range for this role is $160,000 - $210,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise.