Senior Staff Representative - Quality Assurance, Airworthiness Directive Compliance

United Airlines; Houston (TX); Remote; USD 90,000 - 117,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Parental leave

Employee assistance program

Commuter benefits

Paid holidays

Paid time off

Flight privileges

Job summary

United Airlines seeks a Senior Staff Representative for Quality Assurance, Airworthiness Directive Compliance. The role emphasizes oversight of AD/CFR compliance and audit program execution with FAA coordination.

You will perform AD/CFR audits, ensure proper implementation, address discrepancies, and maintain audit documentation. The position offers full-time hours based in Houston with a remote work option, and includes eligibility for bonus and long-term incentives.

Qualifications

• Undergraduate degree in technical, safety, or aviation disciplines.
• FAA Airframe and/or Power-plant Certificate or equivalent QA experience.
• 7 years of heavy aviation maintenance, inspection, engineering or QA.
• Strong interpersonal, verbal and presentation skills.
• Working knowledge of CFRs and company manuals.
• Familiar with engineering authorizations, service bulletins, AMMs and IPCs.
• Proficient with Microsoft Office; able to learn IT platforms.
• Experience interfacing with the FAA.
• Authorized to work in the United States without sponsorship.
• Reliable, punctual attendance and responsible work habits.

Responsibilities

• Provide oversight and surveillance of AD/CFR compliance during audits.
• Audit AD/CFR implementation and control effectiveness.
• Coordinate AD-related questions with the FAA; report requirements.
• Perform other audits as directed; conduct physical aircraft audits.
• Complete AD/CFR audit checklists and maintain database records.
• Generate monthly audit findings reports.

Skills

Audits

FAA liaison

Interpersonal skills

Presentation skills

CFR knowledge

IT literacy

Education

Undergraduate degree in technical/safety/aviation

FAA Airframe/Power-plant Certificate

Tools

Microsoft Office

Job description

Senior Staff Representative - Quality Assurance, Airworthiness Directive Compliance (Remote)

Location Houston, Texas, United States Job Type Full-Time

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview and Responsibilities

Responsible for providing the oversight and surveillance of the Airworthiness Directive (AD) and Code of Federal Regulations (CFR) compliance process at United Airlines

• Perform AD/CFR related audits to ensure Airworthiness Documents / Engineering Authorizations comply with the requirements (80 %)
  • Ensure AD/CFR's are properly implemented and controls are in place for continued compliance.
  • Determine document discrepancies and follow up to correct discrepancies noted
• Coordinate any A.D related questions or issues with the FAA (10 %)
  • Review Alternative Method of Compliance (AMOC) Proposals.
  • Provide reporting requirements to the FAA as required by the AD/CFR.
• 3Perform other audits as directed by management (10%)
  • Perform physical audits of aircraft to ensure continued compliance
  • Perform induction aircraft AD/CFR audits.
• Completed AD/CFR audit checklists
  • Monthly audit findings report
  • Maintaining requirements in the AD/CFR database

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Undergraduate degree in technical, safety, or aviation related discipline or equivalent level of work experience
• Field of Studies
• FAA Airframe and/or Power-plant Certificate or equivalent aircraft maintenance/inspection and quality assurance experience is required
• 7 years of any combination of heavy commercial aviation maintenance, inspection, engineering or quality assurance experience
• Strong interpersonal, verbal and presentation skills
• Working knowledge of pertinent Code of Federal Regulations and Company Manuals / Requirements.
• Familiar with engineering authorizations, service bulletins, AMM's, IPCs and etc.
• Computer skills to include Microsoft Office Applications and demonstrated experience with ability to learn Company / Department IT Platforms.
• In-depth experience interacting with FAA
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation and problem solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy and security

The base pay range for this role is $89,965.00 to $117,212.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]