Senior Staff Guidewire Software Engineer

The Hartford; Chicago (IL); Hybrid; USD 128,000 - 191,000; Full time

Job summary

The Hartford is seeking a Senior Staff Guidewire Software Engineer to design, build, and modernize Claims IT solutions with strong Guidewire, Java, and AWS depth. This role blends core platform engineering with Forward Deployed Engineer responsibilities and hands-on AI agent development using Google ADK.

The position follows a hybrid schedule requiring in-office presence three days a week (Tue–Thu) at Hartford locations: Hartford, CT; Chicago, IL; Columbus, OH; and Charlotte, NC, with

Qualifications

• Authorized to work in the US without sponsorship.
• Bachelor's degree in Computer Science, Engineering, or related field.
• 7+ years of software engineering experience in enterprise environments.
• Strong hands-on Guidewire cloud experience; ClaimCenter certification.
• Strong Java experience building APIs, integrations, and distributed services.
• Strong AWS and/or GCP engineering experience delivering production cloud solutions.
• Experience with event-driven systems, asynchronous messaging, and secure REST integration patterns.
• Proficiency in automated testing, CI/CD pipelines, and DevOps practices.
• Observability, logging, and production operations support.
• Strong communication and stakeholder collaboration skills.

Responsibilities

• Design, develop, and enhance Guidewire ClaimCenter workflows, rules, and integrations for claims operations.
• Build resilient Java APIs and backend services for high-volume claims transaction processing.
• Architect and implement cloud-native AWS services with focus on reliability, security, performance, and cost.
• Own end-to-end engineering delivery: design, build, test automation, release, and production support.
• Implement CI/CD, code quality gates, observability, and engineering standards across services.
• Collaborate with product owners, claims SMEs, architects, and operations to convert business goals into technical solutions.
• Lead incident troubleshooting, root-cause analysis, and permanent corrective actions.
• Mentor engineers through architecture reviews, coding standards, and delivery best practices.
• Partner directly with business and operations stakeholders to understand field workflows and convert them into deployable capabilities.
• Run discovery workshops to identify high-value use cases, define MVP scope, and prioritize quick-win automation opportunities.
• Rapidly prototype solutions, validate with end users, and productionize successful patterns into durable platform services.
• Embed with cross-functional teams during critical releases to unblock dependencies and reduce time-to-value.
• Build implementation playbooks and onboarding guides that improve adoption across claims teams.
• Establish outcome metrics (cycle time, accuracy, throughput, incident rate) and iterate based on production feedback.
• Act as technical bridge across engineering, business, and support teams during rollouts and post-launch stabilization.
• Build practical agents with Google ADK for document understanding, claims decision support, and workflow orchestration.

Skills

Guidewire cloud experience

Java

AWS / GCP engineering

CI/CD / DevOps

Observability / logging

Communication / collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Guidewire ClaimCenter

Google ADK

REST APIs

AWS / GCP cloud platforms

Job description

Senior Staff Software Engineer - IE07HE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too.

Join our team as we help shape the future. The Hartford is hiring a full-time Senior Staff Guidewire Software Engineer to design, build, and modernize Claims IT solutions with strong Guidewire, Java, and AWS depth. This role blends core platform engineering with select Forward Deployed Engineer responsibilities to accelerate delivery with business teams and drive measurable production outcomes. Hands-on experience creating AI agents using Google ADK is a strong plus.

This role will have a Hybrid work schedule, with the expectation of working in an office location (Hartford, CT; Chicago, IL; Columbus, OH; and Charlotte, NC) 3 days a week (Tuesday through Thursday).

Key Responsibilities

• Design, develop, and enhance Guidewire ClaimCenter workflows, rules, and integrations for claims operations.
• Build resilient Java APIs and backend services for high-volume claims transaction processing.
• Architect and implement cloud-native AWS services with focus on reliability, security, performance, and cost.
• Own end-to-end engineering delivery: design, build, test automation, release, and production support.
• Implement CI/CD, code quality gates, observability, and engineering standards across services.
• Collaborate with product owners, claims SMEs, architects, and operations to convert business goals into technical solutions.
• Lead incident troubleshooting, root-cause analysis, and permanent corrective actions.
• Mentor engineers through architecture reviews, coding standards, and delivery best practices.
• Partner directly with business and operations stakeholders to understand field workflows and convert them into deployable capabilities.
• Run discovery workshops to identify high-value use cases, define MVP scope, and prioritize quick-win automation opportunities.
• Rapidly prototype solutions, validate with end users, and productionize successful patterns into durable platform services.
• Embed with cross-functional teams during critical releases to unblock dependencies and reduce time-to-value.
• Build implementation playbooks and onboarding guides that improve adoption across claims teams.
• Establish outcome metrics (cycle time, accuracy, throughput, incident rate) and iterate based on production feedback.
• Act as technical bridge across engineering, business, and support teams during rollouts and post-launch stabilization.
• Build practical agents with Google ADK for document understanding, claims decision support, and workflow orchestration.

Required Qualifications

• Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
• Bachelors degree in Computer Science, Engineering, or related discipline.
• 7+ years of software engineering experience in enterprise environments.
• Strong hands-on Guidewire cloud experience, preferably ClaimCenter implementation and must have Must have Guidewire claims center certification.
• Strong hands-on Java experience building APIs, integrations, and distributed services.
• Strong AWS and/or GCP engineering experience delivering production cloud solutions.
• Experience with event-driven systems, asynchronous messaging, and secure REST integration patterns.
• Proficiency in automated testing, CI/CD pipelines, and DevOps practices.
• Experience in observability, logging, and production operations support.
• Strong communication and stakeholder collaboration skills.

Preferred Qualifications

• Hands-on Google ADK experience building enterprise-grade agents.
• Experience integrating LLM services into business processes with governance and monitoring.
• Proven ability to lead delivery across cross-functional teams.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $127,600 - $191,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Our Culture | What It's Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees - continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.