Senior Staff Guidewire Engineer - Hybrid Cloud & AI

The Hartford; Chicago (IL); Hybrid; USD 128,000 - 191,000; Full time

Job summary

The Hartford is seeking a Senior Staff Guidewire Software Engineer to design, build, and modernize Claims IT solutions with strong Guidewire, Java, and AWS depth. This role blends core platform engineering with Forward Deployed Engineer responsibilities and hands-on AI agent development using Google ADK.

The position follows a hybrid schedule requiring in-office presence three days a week (Tue–Thu) at Hartford locations: Hartford, CT; Chicago, IL; Columbus, OH; and Charlotte, NC, with

Qualifications

• Authorized to work in the US without sponsorship.
• Bachelor's degree in Computer Science, Engineering, or related field.
• 7+ years of software engineering experience in enterprise environments.
• Strong hands-on Guidewire cloud experience; ClaimCenter certification.
• Strong Java experience building APIs, integrations, and distributed services.
• Strong AWS and/or GCP engineering experience delivering production cloud solutions.
• Experience with event-driven systems, asynchronous messaging, and secure REST integration patterns.
• Proficiency in automated testing, CI/CD pipelines, and DevOps practices.
• Observability, logging, and production operations support.
• Strong communication and stakeholder collaboration skills.

Responsibilities

• Design, develop, and enhance Guidewire ClaimCenter workflows, rules, and integrations for claims operations.
• Build resilient Java APIs and backend services for high-volume claims transaction processing.
• Architect and implement cloud-native AWS services with focus on reliability, security, performance, and cost.
• Own end-to-end engineering delivery: design, build, test automation, release, and production support.
• Implement CI/CD, code quality gates, observability, and engineering standards across services.
• Collaborate with product owners, claims SMEs, architects, and operations to convert business goals into technical solutions.
• Lead incident troubleshooting, root-cause analysis, and permanent corrective actions.
• Mentor engineers through architecture reviews, coding standards, and delivery best practices.
• Partner directly with business and operations stakeholders to understand field workflows and convert them into deployable capabilities.
• Run discovery workshops to identify high-value use cases, define MVP scope, and prioritize quick-win automation opportunities.
• Rapidly prototype solutions, validate with end users, and productionize successful patterns into durable platform services.
• Embed with cross-functional teams during critical releases to unblock dependencies and reduce time-to-value.
• Build implementation playbooks and onboarding guides that improve adoption across claims teams.
• Establish outcome metrics (cycle time, accuracy, throughput, incident rate) and iterate based on production feedback.
• Act as technical bridge across engineering, business, and support teams during rollouts and post-launch stabilization.
• Build practical agents with Google ADK for document understanding, claims decision support, and workflow orchestration.

Skills

Guidewire cloud experience

Java

AWS / GCP engineering

CI/CD / DevOps

Observability / logging

Communication / collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Guidewire ClaimCenter

Google ADK

REST APIs

AWS / GCP cloud platforms

Job description

The Hartford is seeking a Senior Staff Guidewire Software Engineer to design, build, and modernize Claims IT solutions with strong Guidewire, Java, and AWS depth. This role blends core platform engineering with Forward Deployed Engineer responsibilities and hands-on AI agent development using Google ADK.

The position follows a hybrid schedule requiring in-office presence three days a week (Tue–Thu) at Hartford locations: Hartford, CT; Chicago, IL; Columbus, OH; and Charlotte, NC, with