Senior Staff Engineer — AI-Driven Healthcare Platform

Zocdoc; New York (NY); Hybrid; USD 211,000 - 285,000; Full time

Benefits offered by this job

Flexible, hybrid work

Unlimited vacation

Health benefits

401(k) with match

Catered lunch

Job summary

Zocdoc is seeking a Staff Engineer to own the technical architecture for core components of our Provider Engagement Platform. You will design systems that integrate ML models, build data pipelines for personalization, and ensure surfaces can consume intelligence seamlessly.

You'll work hands-on with C#, React, and AWS, mentor engineers, and lead cross-team projects in a fast-paced, hybrid environment at our Soho location. NYC base salary range is $211,000—$285,000 USD.

Qualifications

• 8+ years of software engineering experience with demonstrated technical leadership.
• Experience building data-intensive systems event pipelines, aggregation services, or real-time data serving.
• Comfort integrating ML into products you've worked with Data Science to take models from notebook to production.
• Strong API and data modeling skills you design schemas and interfaces that evolve gracefully.
• Ability to navigate ambiguity you break product vision into concrete technical milestones.
• Excellent communication you write clear design docs and explain tradeoffs to product partners.
• Track record of shipping you deliver high-quality systems, not just designs.

Responsibilities

• Own architecture for a major domain practice intelligence APIs, recommendation serving, orchestration layer, or AI-assisted management.
• Design data pipelines that compute engagement signals, aggregate practice profiles, and feed downstream systems.
• Integrate ML models built by Data Science into production model serving, feature pipelines, monitoring, and feedback loops.
• Define APIs and contracts between platform services and product surfaces.
• Lead complex cross-team projects and drive alignment on technical direction.
• Make build-vs-buy decisions for infrastructure components.
• Mentor engineers and raise the bar on system design and operational excellence.

Skills

Senior engineer

Technical leadership

API design

Mentoring

Cross-team collaboration

Ambiguity navigation

Tools

AWS

React

C#

Job description

Zocdoc is seeking a Staff Engineer to own the technical architecture for core components of our Provider Engagement Platform. You will design systems that integrate ML models, build data pipelines for personalization, and ensure surfaces can consume intelligence seamlessly.

You'll work hands-on with C#, React, and AWS, mentor engineers, and lead cross-team projects in a fast-paced, hybrid environment at our Soho location. NYC base salary range is $211,000—$285,000 USD.