Senior SSA - Economic Stability (Beauregard/Calcasieu)

State of Louisiana; Baton Rouge (LA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Parental Leave

Holidays and Leave

Retirement

Job summary

The Louisiana Department of Health is seeking a Social Services Analyst 1–3 to assess eligibility, guide clients through Economic Stability programs, and coordinate services with sensitivity to diverse communities.

You will interview clients, interpret complex laws, document findings, and mentor other staff while helping maintain program integrity and timely processing in a State of Louisiana setting.

Qualifications

• Three years of experience in social services; OR six years of full-time experience in any field; OR a bachelor's degree.
• Experience substitution: every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward six years of full-time work experience; max 120 semester hours (4 years).
• Ability to interpret complex federal, state, and local laws, assess eligibility, document findings, and maintain client-centered services.

Responsibilities

• Determine initial and ongoing eligibility for Economic Services programs by collecting and analyzing client information and interpreting laws and agency policies.
• Explain program rules and procedures, refer clients to resources, and deliver services respectfully and without bias.
• Manage assigned caseloads by completing forms, recording findings, documenting activity, and monitoring case development for accuracy and timeliness.
• Train, mentor, and provide technical assistance to new and lower-level staff; interpret policies and assist with performance development.
• Assist supervisor in evaluating processes, prepare reports, reassign caseloads to balance workload, and respond to urgent requests.
• Review samples for quality control, develop corrective procedures, and ensure compliance with rules and policies.
• Conduct policy training for staff, represent the agency in appeals, hearings, and community forums.

Skills

Accepting Direction

Communicating Effectively

Demonstrating Accountability

Education

Bachelor's degree

Job description

The Louisiana Department of Health is seeking a Social Services Analyst 1–3 to assess eligibility, guide clients through Economic Stability programs, and coordinate services with sensitivity to diverse communities.

You will interview clients, interpret complex laws, document findings, and mentor other staff while helping maintain program integrity and timely processing in a State of Louisiana setting.