Senior SRE: Reliability & Automation Leader

T-Mobile; Frisco (TX); On-site; USD 107,000 - 194,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile in Frisco, TX is seeking a reliability-focused engineer to safeguard digital infrastructure that powers software development and deployment. The role emphasizes automating processes, reducing manual work, and preventing incidents to boost system performance and customer experience.

You will apply Python and Bash in incident response, participate in problem management, and collaborate across teams. The position offers a strong Total Rewards package, stock grants, 401(k), and ongoing

Qualifications

• Bachelor's Degree + 3 years of related work experience or advanced degree with 1 year of related work experience.
• Acceptable areas of study include Computer Science, Engineering or related field.
• 4-7 years working in operations or develops environments (Preferred).
• 4-7 years Troubleshooting customer related issues and managing customer relationships (Preferred).
• 4-7 years Developing software solutions using Python or similar programming languages (Preferred).

Responsibilities

• Enhance system reliability and resilience by identifying issues and implementing preventive measures to reduce downtime.
• Automate processes to accelerate software development and deployment while minimizing manual interventions.
• Conduct root cause analysis and collaborate with problem management to prevent incident recurrence and improve system operations and independently handle incidents.
• Apply problem-solving and analytical skills to prevent operational incidents and maintain system stability.
• Leverage programming, scripting, and incident response expertise to improve system robustness and efficiency.
• Continuously learn new skills and technologies to adapt to changing environments and drive innovation.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Automation

Bash

CI/CD

Capacity Planning

Emotional Resilience

Incident Management

Mentorship

Python

Scripting

System Reliability

Education

Bachelor's Degree + 3 years related experience OR advanced degree with 1 year related experience

Computer Science, Engineering or related field

4-7 years working in operations or development environments

4-7 years troubleshooting customer related issues

4-7 years developing software solutions using Python or similar

Tools

Kubernetes

Generative AI tools (ChatGPT/Claude/Microsoft Copilot)

Job description

T-Mobile in Frisco, TX is seeking a reliability-focused engineer to safeguard digital infrastructure that powers software development and deployment. The role emphasizes automating processes, reducing manual work, and preventing incidents to boost system performance and customer experience.

You will apply Python and Bash in incident response, participate in problem management, and collaborate across teams. The position offers a strong Total Rewards package, stock grants, 401(k), and ongoing