Senior SRE: Platform Reliability & Security Lead

WellSaid Labs; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

WellSaid Labs is seeking a Site Reliability Engineer to run and scale our production platform, focusing on availability and performance of core services and data pipelines. You will build and operate monitoring, tracing and alerting, while driving security initiatives and responding to incidents with thorough root cause analysis.

A strong emphasis on automated deployments and Kubernetes-based environments will be central to daily work.

Qualifications

• Experience with cloud environments (AWS or GCP) and container tech.
• 5+ years with a modern programming language (Go, TypeScript, Python, etc.).
• Experience with monitoring tools such as Grafana and Prometheus.
• Experience with GitOps/continuous delivery tooling (ArgoCD, Spacelift, Terraform Cloud).
• Strong understanding of Infrastructure as Code (Terraform, Pulumi, etc.).
• Ability to debug and solve issues in complex production environments.
• Experience building and troubleshooting Kubernetes environments.
• Fluency with UNIX shell to analyze logs and perform operational tasks.
• Understanding of profiling applications and databases for performance issues.

Responsibilities

• Run the production platform and large-scale projects to improve availability and performance.
• Build and run monitoring, tracing and alerting infrastructure.
• Drive platform security initiatives and preventative reliability improvements.
• Lead incident response, root cause analysis and recovery efforts.
• Operate with high availability and redundancy as a core principle.
• Respond to alerts and participate in on-call rotations.
• Improve deployment processes for fast, safe and simple code changes.
• Deliver a stable, scalable product platform enabling fast engineering delivery.
• Identify novel load-handling approaches for resource-intensive apps.

Skills

Cloud environments

Kubernetes

Docker

Go / Typescript / Python

Grafana / Prometheus

GitOps / CD tooling

Terraform / Pulumi / IaC

Terraform Cloud

ArgoCD / Spacelift

Unix shell

Performance profiling

Tools

AWS

GCP

Kubernetes

Docker

Grafana

Prometheus

ArgoCD

Spacelift

Terraform

Pulumi

Terraform Cloud

Terraform / IaC tooling

Unix shell

Job description

WellSaid Labs is seeking a Site Reliability Engineer to run and scale our production platform, focusing on availability and performance of core services and data pipelines. You will build and operate monitoring, tracing and alerting, while driving security initiatives and responding to incidents with thorough root cause analysis.

A strong emphasis on automated deployments and Kubernetes-based environments will be central to daily work.