Senior SRE: Platform Reliability & Observability Leader

Realtor.com; Austin (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with company match

Tuition Reimbursement

Job summary

Realtor.com is seeking a Senior Site Reliability Engineer to join the newly formed Operations Excellence team. You will help ensure the reliability, observability, and cost-conscious operation of our platform infrastructure used by millions of users.

You’ll work on AWS/EKS based systems, CI/CD pipelines, and incident response while mentoring engineers across the org and driving strategic reliability initiatives.

Qualifications

• 8+ years in Site Reliability Engineering, DevOps, or Infrastructure Engineering with demonstrated success improving system reliability
• Bachelor’s degree or equivalent experience
• 3+ years hands‑on experience with AWS (EKS, EC2, RDS, S3, CloudWatch, IAM) and Kubernetes including cluster management

Responsibilities

• Implement and maintain highly available AWS infrastructure including EKS clusters, Fargate (ECS), and multi-region architectures
• Support reliability of critical services: Skyway (CI/CD), Frontdoor (Tyk), Pantheon (Apollo GraphQL), and supporting infrastructure
• Monitor SLIs, SLOs, and error budgets for Tier 1/2/3 systems; participate in architectural reviews for reliability and cost-efficiency
• Implement reliability patterns including circuit breakers, graceful degradation, and automated failover
• Build dashboards and alerts that reduce MTTD and MTTR; contribute to observability standards across teams
• Identify infrastructure cost optimization opportunities and implement FinOps practices including rightsizing and resource lifecycle management
• Support incident response processes and contribute to System Health Scorecard
• Contribute to Developer Experience metrics and platform adoption goals

Job description

Realtor.com is seeking a Senior Site Reliability Engineer to join the newly formed Operations Excellence team. You will help ensure the reliability, observability, and cost-conscious operation of our platform infrastructure used by millions of users.

You’ll work on AWS/EKS based systems, CI/CD pipelines, and incident response while mentoring engineers across the org and driving strategic reliability initiatives.