Senior SRE - Observability & Cloud Platform Lead

Cisco; Nashville (TN); On-site; USD 168,000 - 245,000; Full time

Job summary

Cisco seeks an experienced Site Reliability Engineer to design, deploy, and operate enterprise observability platforms across logs, metrics, and traces. You will build Splunk infrastructure, ELK-based tooling, and end-to-end telemetry pipelines using Grafana Tempo, OpenTelemetry, and Kafka.

The role requires on-call participation, collaboration with cross-functional teams, and driving reliability improvements.

Qualifications

• 7+ years in SRE/Platform or DevOps or related field.
• Experience administering Splunk Enterprise or Splunk Cloud in production.
• Strong SPL, dashboards, alerts, analytics experience.
• Experience designing and operating Elasticsearch/ELK platforms.
• Familiar with Prometheus, Grafana, Grafana Tempo, OpenTelemetry, Kafka.
• Terraform and IaC familiarity; Linux and networking knowledge.
• Programming or scripting in Python, Go, Ruby, Bash.
• Experience in on-call and incident response; strong communication.

Responsibilities

• Design, deploy, operate, and continuously improve enterprise observability platforms.
• Build and maintain Splunk infrastructure, indexers, clusters, deployments.
• Operate Elasticsearch clusters for logs, search, and troubleshooting.
• Design, deploy telemetry via Grafana Tempo and OpenTelemetry.
• Develop dashboards, alerts, analytics, trace visualizations.
• Define data quality, retention, and observability patterns.
• Scale Prometheus, Grafana, Kafka, Tempo, OpenTelemetry; monitor systems.
• Automate provisioning and config with Terraform and tooling.
• Participate in capacity planning, DR, and production readiness reviews.
• Troubleshoot distributed systems and lead incident root-cause analyses.
• Collaborate with platform, app, security, DB, and network teams.

Skills

SRE

Splunk

Splunk SPL

Elasticsearch

Prometheus

Grafana

OpenTelemetry

Kafka

Kubernetes

Terraform

Linux

Python

Go

Bash

On-call

Communication

Tools

Splunk Enterprise

Splunk Cloud

Elasticsearch

Kibana

Prometheus

Grafana

Grafana Tempo

OpenTelemetry

Kafka

Kubernetes

Terraform

Ansible

AWS

Azure

GCP

Python

Go

Bash

Job description

Cisco seeks an experienced Site Reliability Engineer to design, deploy, and operate enterprise observability platforms across logs, metrics, and traces. You will build Splunk infrastructure, ELK-based tooling, and end-to-end telemetry pipelines using Grafana Tempo, OpenTelemetry, and Kafka.

The role requires on-call participation, collaboration with cross-functional teams, and driving reliability improvements.