Senior Observability & Reliability Engineer

Cisco; Boise (ID); On-site; USD 120,000 - 170,000; Full time

Job summary

Cisco is seeking an Observability-focused Site Reliability Engineer to design and operate enterprise-grade monitoring and tracing platforms for our cloud infrastructure in Boise. The role emphasizes building and maintaining Splunk, Elasticsearch, Grafana, Tempo, and OpenTelemetry pipelines.

You will collaborate across platform, application, security, and network teams, participate in on-call rotations, and drive reliability improvements across Cisco's cloud environment.

Qualifications

• Design, build, and operate enterprise observability platforms.
• Participate in on-call rotation and incident response.

Responsibilities

• Design, deploy, operate, and improve observability platforms.
• Build and maintain Splunk Enterprise/Cloud infrastructure.
• Deploy and operate Elasticsearch clusters for log analytics.
• Design, deploy, and support tracing platforms using Grafana Tempo and OpenTelemetry.
• Build telemetry pipelines for logs, metrics, and traces.
• Define instrumentation standards and data quality practices.
• Scale and optimize monitoring systems like Prometheus, Grafana, Kafka, Tempo, and OpenTelemetry.
• Develop dashboards and alerts using Splunk SPL, Grafana, Kibana, Tempo.
• Automate provisioning, configuration, upgrades, and operations with Terraform.
• Participate in capacity planning, performance tuning, and disaster recovery.

Skills

Kubernetes

Observability

SRE

Terraform

Grafana

OpenTelemetry

Splunk

Elasticsearch

Kibana

Tempo

Tools

Splunk

Elasticsearch

Grafana

Tempo

OpenTelemetry

Prometheus

Kibana

Terraform

Job description

Cisco is seeking an Observability-focused Site Reliability Engineer to design and operate enterprise-grade monitoring and tracing platforms for our cloud infrastructure in Boise. The role emphasizes building and maintaining Splunk, Elasticsearch, Grafana, Tempo, and OpenTelemetry pipelines.

You will collaborate across platform, application, security, and network teams, participate in on-call rotations, and drive reliability improvements across Cisco's cloud environment.