Senior SRE, Dynatrace & Observability (Hybrid)

Brooksource; Charlotte (NC); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Paid holidays

Employee Assistance Program (EAP)

Job summary

Brooksource is seeking a highly skilled engineer to enhance production reliability for a Fortune 200 digital banking partner. The role focuses on instrumenting, monitoring, and operating services in a hybrid cloud environment using Dynatrace across AWS and on‑premise components.

You will collaborate with SRE and platform teams to raise observability maturity, define SLIs/SLOs, and coach teams on telemetry usage to improve incident response and customer impact analysis.

Qualifications

• Strong experience with Dynatrace APIs, configuration, and backend services.
• Hands-on experience integrating AWS services with observability and monitoring platforms.
• Solid background in Site Reliability Engineering, DevOps, and production operations.
• Experience working directly with internal customers or stakeholders in a technical enablement or advisory role.
• Strong problem-solving skills and ability to communicate complex technical concepts clearly.

Responsibilities

• Design, build, and maintain Dynatrace integrations using platform APIs and backend services to support enterprise observability use cases.
• Enable AWS-native and Hybrid Cloud observability, including integration across compute, serverless, and managed services.
• Apply Site Reliability Engineering (SRE) principles with a strong focus on business and customer impact, including SLIs, SLOs, and service health signals.
• Partner closely with application and platform teams to embed observability early in the development lifecycle.
• Provide customer-facing technical enablement, including workshops, office hours, documentation, and hands-on coaching.
• Act as a trusted advisor to engineering teams, helping them translate telemetry into actionable insights and operational decisions.
• Contribute to standards, best practices, and maturity models that scale observability across the enterprise.

Skills

Dynatrace

AWS integration

SRE principles

DevOps culture

Production operations

Tools

Dynatrace APIs

Backend services

CI/CD pipelines

Cloud platforms

Job description

Brooksource is seeking a highly skilled engineer to enhance production reliability for a Fortune 200 digital banking partner. The role focuses on instrumenting, monitoring, and operating services in a hybrid cloud environment using Dynatrace across AWS and on‑premise components.

You will collaborate with SRE and platform teams to raise observability maturity, define SLIs/SLOs, and coach teams on telemetry usage to improve incident response and customer impact analysis.