Senior SRE Automation & Production Support Lead

BNY; Florida; On-site; USD 85,000 - 125,000; Full time

Job summary

BNY in Lake Mary, FL is seeking an SRE Automation Engineering professional to join our SRE Automation Enablement team. The role focuses on building and improving automation workflows, empowering teams to deliver reliable services with reduced manual toil.

You will work with Python, Ansible, CI/CD and other automation platforms, troubleshoot production issues, and mentor junior teammates while contributing to playbooks and documentation. This is a on-site role in Florida.

Qualifications

• Experience in application support, site reliability, production services or a related technology operations function.
• Working knowledge of automation, scripting and workflow orchestration, with the ability to troubleshoot and improve operational processes.
• Hands-on experience with tools and technologies such as Python, Ansible, CI/CD or pipeline-based deployment frameworks, or similar automation platforms.
• Ability to analyze production issues, identify root causes and implement durable fixes that improve stability and reduce repeat issues.
• Experience supporting validation checks, evidence generation, control-related activities or other operational risk disciplines in a technical environment.
• Strong organization and attention to detail, with the ability to manage multiple work items while maintaining quality and execution discipline.
• Effective written and verbal communication skills, with the ability to collaborate across teams and document technical processes clearly.
• Demonstrated willingness and ability to mentor junior colleagues through knowledge sharing, practical guidance and collaborative problem solving.

Responsibilities

• Support the stability, resilience and operational efficiency of applications by delivering and improving automation workflows across multiple platforms and processes.
• Enhance scripts, validation checks and workflow logic to improve reliability, reduce manual effort and strengthen operational controls.
• Partner with application support, engineering and infrastructure teams to onboard new applications and processes into standardized automation and support frameworks.
• Troubleshoot and resolve production issues, workflow defects and control gaps in a timely manner, helping to reduce operational risk and improve service outcomes.
• Contribute to operational playbooks, technical documentation and reusable templates that improve consistency, scalability and team readiness.
• Support continuous improvement through pipeline, tooling and process enhancements that enable more efficient delivery and stronger operational execution.
• Provide day-to-day guidance to junior team members by sharing knowledge, reinforcing good support and engineering practices, and helping build team capability.

Skills

Automation

Scripting

Workflow orchestration

Tools

Python

Ansible

CI/CD

Job description

BNY in Lake Mary, FL is seeking an SRE Automation Engineering professional to join our SRE Automation Enablement team. The role focuses on building and improving automation workflows, empowering teams to deliver reliable services with reduced manual toil.

You will work with Python, Ansible, CI/CD and other automation platforms, troubleshoot production issues, and mentor junior teammates while contributing to playbooks and documentation. This is a on-site role in Florida.