Senior Speech Scientist - REMOTE

PTP; Sacramento (CA); Remote; USD 100,000 - 130,000; Full time

Job summary

A rapidly evolving system integrator is seeking a Senior Speech Scientist to enhance customer experience through advanced speech recognition solutions. The ideal candidate will develop and test grammars for speech applications, bring in-depth experience with Nuance tools, and contribute to a collaborative work environment. Join a diverse team offering competitive compensation and a flexible atmosphere to excel in your career.

Qualifications

• At least 5 years of experience in related fields.
• Experience with Nuance tools and scripting languages.
• Strong communication and client interaction skills.

Responsibilities

• Develop and test grammar for speech-enabled IVR applications.
• Act as subject matter expert on speech recognition performance.
• Support sales with proposals regarding speech recognition.

Skills

Communication

Client Interaction

Scripting

Speech Recognition Performance

Tools

Nuance Recognizer

Perl

Linux

Windows

JavaScript

Python

Job description

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Speech Scientist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

• Grammar development and testing for speech enabled IVR applications using Nuance Recognizers
• Functioning as subject matter expert for all issues relating to speech recognition performance
• Supporting sales with proposals and questions around speech recognition

Requirements

In addition to excellent communication and client interaction skills, you should have at least 5 years of experience with:

• Nuance Recognizer, Nuance Dragon Voice, Nuance SpeechSuite
• Scripting language such as Perl
• Linux and Windows
• JavaScript/ECMAscript for grammar development and testing

Desired Experience

• Nuance Vocalizer, Amazon Lex, IBM Watson, Google Voice, SiriKit and other NL tools
• SoX, Audacity or similar audio utilities
• Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9)
• Python or Java
• Speaker verification products

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.