Senior Specialist, Supplier Quality

Altria; Richmond (VA); Hybrid; USD 92,000 - 133,000; Full time

Benefits offered by this job

Paid time off

13 holidays + 2 floating days

401(k) matching

Deferred Profit Sharing

Professional development stipends

Parental leave

Job summary

Altria is seeking a Senior Specialist, Supplier Quality, to join the Audit & Supplier Quality team in Richmond, VA. The role focuses on ensuring supplier materials meet quality requirements and involves collaboration with Procurement, Manufacturing, and Quality management to manage supplier quality risks.

You will analyze supplier quality data against KPIs, support supplier assessments, and drive remediation actions.

Qualifications

• Bachelor’s degree in science, engineering, supply chain management, or a related field preferred.
• 3+ years of Quality, Manufacturing or Compliance experience in a regulated industry.
• ASQ Certification preferences: CQA/ISO 9001 Internal Auditor or Lead Auditor/CQT/ASQP.
• Strong written, verbal analytical, and presentation skills.
• Ability to provide critical and sensitive feedback independently.
• Experience with Trackwise, SAP and other ERP systems is preferred.
• Ability to travel periodically to support supplier quality initiatives.

Responsibilities

• Apply established material quality requirements to assess supplier materials against specifications, regulatory expectations, and approved acceptance criteria during sourcing and receipt activities.
• Provide supplier quality support to Altria Operating Companies by identifying and evaluating ongoing quality issues from Defective Material Reports (DMRs) and supplier-related quality incidents that may require supplier response and/or site assessment activities.
• Support supplier assessments, approvals, and documentation, while collaborating with stakeholders to maintain accurate supplier qualification databases and audit systems of record in alignment with defined quality and regulatory expectations.
• Support supplier root cause investigations by applying standard problem-solving tools, reviewing evidence, and documenting findings to address supplier quality issues.
• Monitor closure of supplier audit related action plans and provide input on actions needed with CAPA and the audit team.
• Produce accurate, timely supplier quality reports using defined metrics and data sources to support routine monitoring of supplier performance and compliance.

Skills

Analytical skills

Written communication

Verbal communication

Presentation skills

Education

Bachelor’s degree in science/engineering/supply chain

Tools

Trackwise

SAP

ERP systems

Job description

Coordinate supplier quality support activities to ensure materials supplied meet quality requirements for a fortune 500 company with some of the most iconic brands! Have three years of Quality, Manufacturing or Compliance experience in a regulated industry? If so, we want to speak with you!

We are currently seeking a Senior Specialist, Supplier Quality, to join our Audit & Supplier Quality team in Richmond, VA.

This role has accountability for collaborating with Procurement, Manufacturing, and Quality management to identify quality related material risks and appropriate actions needed. The expectation of this role is to analyze supplier quality data against KPIs, assure appropriate actions are initiated by supplier, and provide timely reports to stakeholders on supplier remediation plans.

What you’ll be doing:

• Apply established material quality requirements to assess supplier materials against specifications, regulatory expectations, and approved acceptance criteria during sourcing and receipt activities.
• Provide supplier quality support to Altria Operating Companies (PM USA) by identifying and evaluating ongoing quality issues from Defective Material Reports (DMRs) and supplier-related quality incidents that may require supplier response and/or site assessment activities (Import/ Export Suppliers & Domestic Partners).
• Support supplier assessments, approvals, and documentation, while collaborating with stakeholders to maintain accurate supplier qualification databases and audit systems of record in alignment with defined quality and regulatory expectations.
• Support supplier root cause investigations by applying standard problem-solving tools, reviewing evidence, and documenting findings to address supplier quality issues.
• Monitor closure of supplier audit related action plans (DMR/ QMS Audit) and provide input on actions needed with ALCS CAPA and the audit team.
• Produce accurate, timely supplier quality reports using defined metrics and data sources to support routine monitoring of supplier performance and compliance.

We want you to have:

• A bachelor’s degree in science, engineering, supply chain management, or a related field preferred.
• 3+ years of Quality, Manufacturing or Compliance experience in a regulated industry.
• Certification in one of the following fields is preferred: ASQ Certified Quality Auditor (CQA)/ ISO 9001 Internal Auditor or Lead Auditor/ ASQ Certified Quality Technician (CQT)/ ASQ Certified Supplier Quality Professional.
• Strong written, verbal analytical, and presentation skills along with proven track record to collaborate with others.
• Ability to provide critical and sensitive feedback independently, and persuasively.
• Experience with Trackwise, SAP and other ERP systems is preferred.
• The ability to perform assignments in an independent and autonomous manner with minimal direct supervision.
• Proficiency in relevant industry Good Manufacturing Practices (GMP), supply chain management, manufacturing operations and issue resolution.
• Ability to travel periodically to support supplier quality initiatives.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $91,500.00 - $132,750.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported - both at work and in life. Here’s what you’ll find here:

• Work where connection and flexibility meet - enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays.
• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work - annual merit increases and performance bonus.
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary.
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones - paid parental and bonding leave for life’s biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back - paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.