Senior Specialist, Procurement

Voiceflow; Carlsbad (CA); Remote; USD 95,000 - 110,000; Full time

Benefits offered by this job

High-quality health, dental, and vision plan options

Open PTO

401(k) with company match

Job summary

Voiceflow is seeking a Sr. Specialist of Procurement to lead procurement initiatives across North America, manage vendor relationships, and drive cost-saving programs. The ideal candidate will have 3-5 years of experience in procurement within the logistics industry and possess strong negotiation skills.

In addition to excellent communication skills, proficiency with Google Workspace applications is essential. This flexible role allows for remote work within the United States, offering a salary range of $95,000 to $110,000 plus a 10% bonus opportunity and comprehensive benefits.

Qualifications

• 3–5+ years of procurement or sourcing experience, preferably in logistics.
• Strong accountability with a focus on results.
• Willingness to learn and use AI tools for efficiency.

Responsibilities

• Support procurement initiatives and cost-saving programs across North America.
• Qualify vendors and evaluate their services and costs.
• Monitor vendor performance metrics and provide insights.

Skills

Procurement leadership experience

Excellent written and verbal communication

Commercial negotiation skills

Data-driven approach

High proficiency with Google Sheets

Education

Bachelor’s degree

MBA or relevant certifications

Tools

Google Workspace

Job description

Job Overview

We’re looking for a Sr. Specialist of Procurement who can drive strong individual contributor contributions under the guidance and direction of the Director or Global Procurement, navigate complex procurement requirements, and partner across the organization to deliver strategic, compliant, and efficient outcomes. The Sr. Specialist will support the Director of Global Procurement in managing vendor relationships, monitoring supplier performance, and executing procurement initiatives across North America. This role is responsible for coordinating day-to-day communication with logistics providers, maintaining procurement data and reporting, supporting sourcing projects, and assisting with cost‑saving initiatives.

What You’ll Do

• Support the Director of Global Procurement in executing procurement initiatives and cost‑saving programs across North America. Review and approve complex, high‑value supplier partnerships and agreements, negotiate and award agreements on behalf of the corporation.
• Own the North American RFQ process from start to finish for Tier 2 and Tier 3 markets.
• Qualify vendors through cost and service, evaluating both qualitative and quantitative aspects of suppliers prior to award to ensure no disruption to existing service levels.
• Study product roadmap, development strategy and innovation needs, and develop supplier matrix strategies to provide options that deliver on business goals.
• Maintain a regular contact rhythm with the existing supplier base through check‑in calls—monthly at minimum, more frequently for high‑priority markets, and weekly during the implementation of new agents to ensure a smooth transition.
• Lead business reviews, and support the Director of Procurement in developing annual strategy meeting goals and objectives.
• Monitor vendor service quality and performance metrics and provide regular reporting and insights.
• Identify opportunities to improve supplier performance, service quality, and procurement processes.
• Validate all system and operational requirements—both with internal and external stakeholders—to ensure each vendor is properly set up for service in Tier 2 and Tier 3 markets, partnering with operations to identify and resolve system and agent constraints.
• Report on performance to ensure targets are being met and that action items are identified to resolve constraints across all markets.

Qualifications

• At least 3–5+ years of progressive procurement or sourcing leadership experience, preferably within the logistics or transportation industry.
• Excellent written, verbal, and organizational skills.
• Accountable with a strong ownership mindset and focus on results.
• Data‑driven, execution‑focused, and pragmatic.
• High proficiency with Google Workspace applications, particularly Google Sheets, as well as other business software and productivity tools.
• Willingness to learn and leverage AI‑powered tools, including Claude, to improve efficiency, reporting, and day‑to‑day workflows.
• Strong commercial, negotiation, and contract structuring skills.
• Bachelor’s degree required; MBA or relevant certifications a plus.

Role Details

• Department: Yield Management
• Reports to: Director of Global Procurement
• Team: This position will work closely with Driver Operations, Commercial Operations, and external logistics vendors throughout the United States.
• Location: Flexible to remote within the US.

Compensation & Benefits

• Salary range: $95,000–$110,000 + 10% Bonus opportunity.
• High‑quality health, dental, and vision plan options.
• Open PTO.
• 401(k) with company match.

Airspace is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E‑Verify program for all locations.