Senior Specialist, People Analytics

West Pharmaceutical Services, Inc; Exton (PA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Tuition assistance

Global career opportunities

Job summary

West Pharmaceutical Services, Inc. in Exton, PA is seeking a Senior Specialist, People Analytics for a hybrid onsite role.

You will partner with HR and business leaders to transform workforce data into actionable insights using SAP HCM, SAP SuccessFactors, UltiPro, and Power BI to support talent decisions. The role emphasizes data governance, scalable reporting, and analytics across the employee lifecycle, requiring 5+ years in People Analytics and strong data storytelling to influence

Qualifications

• 5+ years in People Analytics or HR Reporting.
• Experience with HR data models, schemas, and governance.
• Experience with SAP HCM, SAP SuccessFactors, and UltiPro.
• Strong Power BI and data visualization skills.
• Ability to translate data into business insights.

Responsibilities

• Partner with senior HR and business leaders to understand workforce challenges and translate business questions into actionable analytics and insights
• Develop dashboards, reports, metrics, and analytical solutions using Power BI and other enterprise analytics platforms
• Analyze workforce data to identify trends, patterns, risks, and opportunities and translate findings into compelling data stories, actionable insights, and recommendations for senior, technical, and non-technical audiences
• Support analytics across the employee lifecycle, including workforce, talent acquisition, retention, organizational effectiveness, payroll, benefits, time, and talent
• Understand and work with complex HR data models and schemas, including employee, job, position, organization, and effective-dated data
• Lead analytics workstreams and provide coaching, guidance, and mentorship to team members; may assume direct people leadership responsibilities as the People Analytics function evolves
• Perform data validation and root-cause analysis to identify and resolve data quality issues
• Ensure appropriate handling of sensitive HR data in accordance with privacy, confidentiality, security, access, and data governance requirements
• Partner with HRIS and technology teams to understand system and data changes and assess downstream analytics impacts
• Identify opportunities to automate and improve the scalability, consistency, and efficiency of People Analytics solutions
• Drive adoption and ongoing enhancement of analytics products based on stakeholder needs, usage, business value, and evolving People Analytics capabilities
• Ownership of regulatory and government workforce reporting and related documentation
• Contribute to People Analytics strategy, projects, standards, and continuous improvement initiatives
• Other duties as assigned

Skills

Power BI

Data modeling

Data storytelling

HR analytics

SQL

Education

Bachelor's degree in analytics or related field

Tools

UltiPro

SAP SuccessFactors

SAP HCM

SQL tooling

Job description

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Title: Senior Specialist, People Analytics

Location: Exton, PA, US, 19341

Department: Human Resources

Description:

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World war 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

The Senior Specialist, HR Reporting & Analytics partners with HR and business leaders to transform workforce data into actionable insights that support business and talent decisions. The role requires strong knowledge of HR data and data structures, analytics, storytelling with data, data visualization, and HR data privacy and governance. This role will be the first point of contact for HR and business stakeholders who require support with HR data policy interpretation, reporting or analytics requests.

The position will develop scalable reporting and analytics solutions using data from SAP HCM, SAP SuccessFactors, and other enterprise sources, with Power BI as a key analytics and visualization platform. The role will heavily focus on data integrity, data governance, reporting and analytics.

Essential Duties and Responsibilities

• Partner with senior HR and business leaders to understand workforce challenges and translate business questions into actionable analytics and insights
• Develop dashboards, reports, metrics, and analytical solutions using Power BI and other enterprise analytics platforms
• Analyze workforce data to identify trends, patterns, risks, and opportunities and translate findings into compelling data stories, actionable insights, and recommendations for senior, technical, and non-technical audiences
• Support analytics across the employee lifecycle, including workforce, talent acquisition, retention, organizational effectiveness, payroll, benefits, time, and talent
• Understand and work with complex HR data models and schemas, including employee, job, position, organization, and effective-dated data
• Lead analytics workstreams and provide coaching, guidance, and mentorship to team members; may assume direct people leadership responsibilities as the People Analytics function evolves
• Perform data validation and root-cause analysis to identify and resolve data quality issues
• Ensure appropriate handling of sensitive HR data in accordance with privacy, confidentiality, security, access, and data governance requirements
• Partner with HRIS and technology teams to understand system and data changes and assess downstream analytics impacts
• Identify opportunities to automate and improve the scalability, consistency, and efficiency of People Analytics solutions
• Drive adoption and ongoing enhancement of analytics products based on stakeholder needs, usage, business value, and evolving People Analytics capabilities
• Ownership of regulatory and government workforce reporting and related documentation
• Contribute to People Analytics strategy, projects, standards, and continuous improvement initiatives
• Other duties as assigned

Education

• Bachelor's degree in Analytics, Statistics, Mathematics, Computer Science, Information Systems, Human Resources or a related discipline, or equivalent professional experience

Work Experience

• 5+ years of experience in People Analytics, HR Reporting, HR Data, HRIS, Business Intelligence, or a related field
• Strong understanding of HR data, data models, schemas, structures, and HR business processes
• Experience working with UltiPro, SAP HCM, SuccessFactors
• Strong Power BI experience, including data modeling, DAX, Power Query, and dashboard development
• Strong analytical and problem-solving skills with demonstrated ability to work with large and complex datasets
• Understanding of HR data privacy, confidentiality, governance, security, and responsible use of employee information
• Demonstrated ability to synthesize complex data into clear narratives, visualizations, insights, and recommendations that influence stakeholder decisions
• Experience working with virtual teams across diverse geographical locations preferred

Preferred Knowledge, Skills and Abilities

• Experience with Microsoft Fabric and modern enterprise data and analytics platforms
• Experience with SAP HCM data structures and SAP SuccessFactors, particularly Employee Central
• Working knowledge of SQL and experience integrating data across multiple systems
• Understanding of data governance, lineage, data quality, metadata, and master data concepts
• Understanding of statistical and advanced analytical techniques and ability to partner effectively with data science resources to translate analytical outputs into business insights
• Experience working within a large, complex, multinational organization
• Demonstrated ability to influence HR, HRIS, technology, and business teams without direct authority
• Advanced analytics certification or relevant graduate degree preferred
• Experience leading analytics projects, cross-functional teams, and/or direct or indirect teams in a global or remote environment preferred. #LI-Hybrid #LI-MC1

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities. Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives. Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration. Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment. Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in orderto apply to West, please send an email to [e-mail] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.