Senior Specialist 2, IT

Scorpion Therapeutics; San Diego (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Scorpion Therapeutics is seeking a Senior Specialist 2, IT Technical Support & Maintenance to support and maintain the NetSuite ERP environment and its integrations with Workato, Zone, and RF-SMART. You will provide day-to-day technical support, plan releases, manage security, and ensure SOX and GxP compliance.

You will troubleshoot integration issues, document changes, and support user training and onboarding while monitoring system health and performance to uphold data integrity and audit

Qualifications

• 8+ years IT experience with NetSuite ERP support.
• Experience in SOX and GxP in IT environments.
• Experience with ERP integrations and data validation.
• Strong testing, documentation and communication skills.

Responsibilities

• Provide Tier 1/2 NetSuite support for Finance, Procurement, Supply Chain, Manufacturing, and Quality.
• Coordinate NetSuite releases/patches/changes; assist with testing and deployments; document changes.

Skills

NetSuite ERP

Workato integration

GxP compliance

SOX compliance

Troubleshooting

Tools

RF-SMART

Zone

SuiteScript/JavaScript

Job description

How you will make an impact

Senior Specialist 2, IT Technical Support & Maintenance supports and maintains the NetSuite ERP environment and integrations with Workato, Zone (AP automation), and RF-SMART. Provides day-to-day technical support, system maintenance, planned releases/approved changes support, user-level security, troubleshooting integration issues, and ensures alignment with SOX and GxP requirements.

In this role, you’ll have the opportunity to:

• NetSuite Support: Provide Tier 1/2 support for Finance, Procurement, Supply Chain, Manufacturing, and Quality; troubleshoot transactions/workflows/saved searches/roles/permissions; coordinate NetSuite releases/patches/changes; assist with testing and deploying updates/customizations; maintain configurations and document changes.
• Integration Support: Monitor/support NetSuite integrations with Workato, Zone, and RF-SMART; collaborate with vendors/internal teams to resolve errors and optimize performance; document workflows and maintain configuration records.
• Compliance & Governance: Ensure configurations/workflows/access controls meet SOX and support GxP by maintaining validated systems, documenting changes, and participating in reviews/audits.
• User Training & Documentation: Create/maintain guides/FAQs/training; conduct onboarding and refresher training.
• System Monitoring & Maintenance: Perform health checks/data validation/performance monitoring; plan/execute maintenance (downtime, patching, updates); support audit/compliance via access controls and data integrity.
• Continuous Improvement: Improve usability/efficiency/reliability; participate in ERP/automation enhancement initiatives.

Education, experience, knowledge, skills and abilities:

• 8+ years IT experience; 2+ years supporting NetSuite ERP (technical or functional).
• Familiarity with Workato (or similar integration platforms).
• Experience with AP automation (Zone preferred) and warehouse management systems (RF-SMART preferred).
• Understanding of SOX and GxP in an IT/systems context.
• Strong troubleshooting/analytical skills; excellent communication and documentation.
• Preferred: NetSuite Administrator or SuiteFoundation certification; scripting (SuiteScript/JavaScript) or integration logic; background supporting validated systems in life sciences/regulated environments.

In return, we offer you:

• Full benefit program including Employee Stock Purchase Program and 401(k) matching.
• Growth opportunities via learning/development programs and tuition reimbursement.
• Collaborative, innovative team.