Senior Solutions Engineer (Pre-Sales)

Mimica; United States; Remote; USD 120,000 - 210,000; Full time

Benefits offered by this job

Generous compensation + stock options

Distributed work: fully remote or hubs

Company-issued laptop and setup budget

Flexible schedules and location

Paid time off and parental leave

Health & retirement benefits

Learning & development budget

Workaways and socials

Job summary

Mimica is seeking a senior, customer-focused Solutions Architect/Sales Engineer to lead demos, evaluate the Mimica platform, and guide customers from pilot to production deployment.

You will collaborate with engineering, product, and marketing to translate business needs into scalable automation solutions and ROI-driven outcomes, while nurturing executive relationships and driving account growth.

Qualifications

• Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting.
• Experience in devising and delivering complex enterprise software/SaaS solutions.
• Track record of scoping, managing and executing pilots and production implementations.
• Superior communication skills for engaging stakeholders at all levels.
• Empathy and product intuition to evolve platform capabilities.

Responsibilities

• Leading demos and supporting technical evaluations for the Mimica platform, ensuring ROI and value realization.
• Building and executing POC plans with success criteria, managing scope, expectations, and timelines, and serving as main contact for questions and escalations.
• Providing Voice of the Customer insights to engineering and product teams and contributing to feature development.
• Contributing to product documentation with clear explanations, examples, and how-to guides.
• Partnering with Marketing to create educational content such as blog posts and tutorials.
• Assisting BDRs in identifying compelling use cases and tailoring value-driven messaging.

Skills

Solution architecture

Sales engineering

Implementation management

Job description

What we are building

Mimica’s mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.

Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.

Visit our Career Page to learn more.

Part of your day-to-day

• Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI.

• Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations.

• Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development.

• Contributing to product documentation by adding clear explanations, examples, and how-to guides.

• Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations.

• Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function.

• Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions.

• Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells.

What you will bring

• Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting, shaping solutions that add strategic and quantitative value.

• Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers’ business initiatives, pain points and long-term roadmaps.

• Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process.

• Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders.

• Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica’s capabilities.

• Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain.

Bonus

• Knowledge of AI, task mining, process transformation or related markets.

• Experience in successfully introducing B2B products to the market and/or new verticals.

• Comfortable working within high-growth environments – delivering value quickly and iteratively.

What we offer

Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.

Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.

Company-issued laptop, remote setup stipend, and co-working budget

Flexible schedules and location

Ample paid time off, in addition to local public holidays

Enhanced parental leave

Health & retirement benefits

Annual learning & development budget

Annual workaways and regular virtual & in-person socials

Opportunity to contribute to groundbreaking projects that shape the future of work

_ Note : Some benefits may vary depending on location and role_

Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.