Senior Solutions Engineer I

BST Global; Tampa (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

BST Global, based in Tampa, FL, seeks a Senior Solutions Engineer I to design, develop, implement, and maintain ERP systems for client environments. This role focuses on customization, system integration, and ensuring ERP platform performance across multiple client engagements.

You will gather requirements, lead workshops, estimate effort, and collaborate with cross-functional teams to deliver secure and scalable ERP solutions while mentoring junior staff.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
• 6+ years of experience in solutions engineering or ERP development.
• Experience designing, developing, implementing, and maintaining ERP systems.
• Strong ability to gather requirements and work with clients.
• Ability to mentor junior developers and promote knowledge sharing.

Responsibilities

• Define ERP customization and integration patterns; set data flow architectures.
• Design, develop, and implement custom ERP modules and integrations.
• Create and maintain system integrations between ERP and business apps.
• Develop workflows, scripts, and reports to enhance ERP functionality.
• Analyze complex processes and translate to ERP solutions.
• Lead requirements workshops and present designs to clients.
• Estimate project scope, timelines, and costs.
• Maintain technical documentation and ensure compliance with security standards.

Skills

ERP systems

C#

SQL

APIs

ETL tools

Education

Bachelor’s degree in Computer Science or related field

Master’s degree is a plus

Tools

BST ERP

SAP

Oracle

Microsoft Dynamics

Deltek

NetSuite

APIs

ETL tools

Job description

Senior Solutions Engineer I (ERP Customization & Integration) ***Contract to Hire***

Department: Solutions - Technical Services

Location: Tampa, Florida and/or Remote

Summary of Duties & Responsibilities

The Senior Solutions Engineer I is a key technical expert responsible for designing, developing, implementing, and maintaining enterprise resource planning (ERP) systems to support business operations and growth. This role involves analyzing business requirements in a client facing position, developing tailored solutions, integrating systems, and ensuring the overall performance and reliability of ERP platforms. The Solutions Engineer also acts as a technical advisor, providing insights on best practices and driving process improvements through the effective use of ERP solutions.

Essential Functions

ERP Development and Customization

• Define integration patterns, data flow architectures, and technical standards for ERP customization across client engagements.
• Design, develop, and implement custom ERP modules and features based on business needs.
• Create and maintain system integrations between ERP systems and other business applications.
• Develop workflows, scripts, and reports to enhance ERP functionality.

System Analysis and Troubleshooting

• Analyze complex business processes and translate them into efficient ERP solutions.
• Identify, diagnose, and resolve technical issues to ensure system reliability and performance.
• Conduct system testing and debugging to maintain software quality.

Collaboration and Requirements Gathering

• Serve as the primary technical point of contact for client stakeholders during implementations and upgrades, including leading requirements workshops and presenting solution designs.
• Work closely with business stakeholders to gather and understand requirements.
• Collaborate with cross-functional teams to ensure ERP solutions align with organizational goals.
• Provide technical support and guidance during ERP system upgrades and migrations.

Estimating and Planning

• Assess the scope of projects and estimate development time, resources, and costs required.
• Provide accurate timelines and budgets for ERP-related projects.
• Contribute to project planning by identifying potential risks and dependencies.

Documentation and Compliance

• Maintain technical documentation, including system designs, workflows, and user manuals.
• Ensure ERP solutions comply with security standards and regulatory requirements.
• Monitor emerging ERP technologies and recommend improvements or enhancements.
• Evaluate system performance and implement changes to optimize processes.

Technical Skills

• Proficiency in ERP systems such as BST, SAP, Oracle, Microsoft Dynamics, Deltek, or NetSuite.
• Expertise in programming languages such as C#, and SQL.
• Experience with system integration tools and technologies (APIs, ETL tools, etc.).
• Strong knowledge of database management systems and ERP architecture.

Problem-Solving Skills

• Analytical mindset with the ability to troubleshoot and resolve complex technical issues.
• Capacity to identify inefficiencies and recommend process improvements.
• Strong written and verbal communication skills to interact with technical and non-technical stakeholders.
• Ability to work effectively in cross-functional teams and convey technical concepts clearly.

Organizational Skills

• Ability to manage multiple projects and deadlines simultaneously.
• Detail-oriented approach to ensure accuracy and completeness of solutions.

Leadership and Initiative

• Demonstrated ability to take ownership of projects and drive them to completion.
• Capacity to mentor junior developers and promote knowledge sharing within the team.

Team Support/Leadership

• Serve as a technical mentor to junior team members, providing guidance and support in ERP development practices.
• Lead by example in delivering high-quality solutions and promoting a culture of continuous improvement.
• Assist in defining team objectives, priorities, and workflows to align with organizational goals.
• Collaborate with leadership to establish best practices and ensure the ERP development team remains aligned with overall business strategy.
• Performs other related duties as directed.

Education or Prior Work Experience

Education:

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
• Master’s degree is a plus.

Experience:

• 6+ Years

Reports to: Manager, Technical Services

Number Supervised: 0

Travel: Some travel possible, but not extensive

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.