Senior Solutions Engineer (Fully Remote)

Chromatic; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Chromatic is hiring a remote Enterprise Technical contact to support onboarding, training, and ongoing education for Enterprise accounts. You will work closely with Customer Success Managers to ensure positive experiences and spot expansion opportunities.

Ideal candidates bring strong problem-solving and communication skills and can relate to both technical and non-technical stakeholders across regions, with a focus on EMEA and ETZ time zones.

Qualifications

• Excellent problem-solving and communication skills.
• Ability to build genuine relationships with technical and non-technical stakeholders.

Responsibilities

• Act as the primary technical contact for Enterprise accounts, supporting onboarding, training, and ongoing education.
• Partner with Customer Success Managers to ensure positive customer experiences and identify expansion opportunities.

Skills

Problem solving

Communication

Stakeholder relations

Job description

• Act as the primary technical contact for Enterprise accounts, supporting onboarding, training, and ongoing education.
• Partner with Customer Success Managers to ensure positive customer experiences and identify expansion opportunities.

What you bring:

• Excellent problem-solving and communication skills, with the ability to build genuine relationships with technical and non-technical stakeholders.

Why Chromatic:

• Fully remote role with a focus on EMEA and Eastern Time Zone candidates.
• Join a fast-paced, dynamic team where priorities may shift quickly and your insights directly shape the product.

Chromatic

Chromatic builds developer tools that help teams integrate and maximize value from Storybook and Chromatic. As a growing, fast-paced company, it values empathy, collaboration, and solving complex problems.