Senior Solutions Engineer, Commercial (AMER)

Georgian Partners; United States; Remote; USD 145,000 - 173,000; Full time

Job summary

Join ClickUp, a rapidly growing productivity platform, as a Solutions Engineer. This role involves partnering with sales and success teams to deliver technical presentations, solve problems, and manage customer-specific projects. Ideal candidates will have significant experience in customer-facing tech roles and a strong technical background, thriving in a fast-paced, collaborative environment.

Benefits

Equity

401k

Health, Dental, and Vision insurance

Flexible paid time off

Paid parental leave

Qualifications

• 6+ years in a customer facing role with technology, ideally pre-sales.
• Strong customer engagement skills and technical problem-solving abilities.
• Hands-on experience with integration and APIs.

Responsibilities

• Deliver technical presentations about product integrations to clients.
• Resolve technical issues and facilitate data migrations.
• Design and handle customer-specific proof of concept projects.

Skills

Customer-facing skills

Technical aptitude

Creative problem solving

Education

Bachelors of Science in a technical field

Masters degree or other advanced degree (preferred)

Tools

Integration platforms (Unito, Workato, Zapier, Integromat)

APIs

Job description

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.

This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive!

ClickUp is looking for a solutions engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.

Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.

The Role:

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Resolve technical issues, facilitate data migrations, and implement custom solutions using automations, etc.
• Design, develop, deploy and handle customer-specific proof of concept (PoC) projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.
• This role can work remotely from anywhere within the United States.

Qualifications:

• 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
• 2+ years demonstrable success working with commercial clients
• Bachelors of Science in technical field preferred; completion of 4-year degree required
• Masters degree or other advanced degree preferred
• Additional relevant professional certifications (PMP, CSM, etc.) preferred
• An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
• Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
• Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
• Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.

#LI-SM1

#LI-Remote

Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Enhanced employee assistance program
• Employee wellness stipend
• Professional development stipend

USA Salary Range (OTE)

$145,000—$172,500 USD

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.
• If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard and report any offers received outside these channels.