Senior Solutions Engineer

Relate Search; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Relate Search is seeking a Senior Solutions Engineer to join their Technology team in Dallas, Texas. This pivotal role involves translating business needs into high-quality, scalable technology solutions while collaborating with product, engineering, and operations.

The ideal candidate should have a Bachelor's degree in Information Technology and over 3 years of experience. Responsibilities include serving as a technical advisor, developing solution designs, and leading system implementations. Relate Search values diversity and encourages all qualified applicants to apply.

Qualifications

• 3+ years of experience in solutions engineering or a similar role.
• Ability to troubleshoot technical issues.
• Strong communication skills for technical concepts.

Responsibilities

• Gather business requirements and translate them into solution designs.
• Partner with various teams to support project lifecycles.
• Develop technical documentation for solution architecture.
• Lead system implementations and provide ongoing support.

Skills

solutions engineering

technical consulting

systems architecture

APIs

cloud-based environments

Education

Bachelor’s degree in Information Technology or related field

Tools

POS systems

eCommerce platforms

mobile apps

CRM tools

Job description

Relate Search has partnered with a global restaurant brand to recruit a Senior Solutions Engineer to join their Technology team. This role serves as a key technical advisor and solutions partner, translating business needs into scalable, high-quality technology solutions across systems and digital platforms.

Reporting into Technology leadership, this individual will operate at the intersection of product, engineering, and operations—supporting new implementations, market expansions, and ongoing system enhancements. This is a highly collaborative and visible role responsible for ensuring solutions meet architectural standards, performance requirements, and end-user needs while contributing to continued global growth.

Responsibilities

• Serve as a technical advisor by gathering business requirements and translating them into scalable solution designs and architectures
• Partner cross-functionally with product, project management, and vendors to support the full lifecycle from concept through implementation
• Develop key technical documentation including solution designs, system architecture, data flows, integrations, and RFP responses
• Lead and support system implementations, including configuration, integrations, data migration, and training for end users
• Provide ongoing support, troubleshooting, and continuous improvement by gathering feedback and enhancing system performance

Qualifications

• Bachelor’s degree in Information Technology or related field (or equivalent hands‑on experience)
• 3+ years of experience in solutions engineering, technical consulting, or similar role
• Strong understanding of systems architecture, integrations, APIs, networking, and cloud-based environments
• Experience working with POS systems or supporting digital platforms such as eCommerce, mobile apps, or CRM tools
• Proven ability to troubleshoot issues and effectively communicate technical concepts to both technical and non-technical stakeholders

Equal Opportunity & Diversity Statement

Relate Search is proud to be an Equal Opportunity Employer. We value diversity and are committed to building inclusive teams where everyone belongs. All qualified applicants are encouraged to apply.