Senior Solutions Consultant (Supply Chain Business Process Architect)

tracelinkinc; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

TraceLink Inc. in the United States seeks a senior pre-sales advisor who partners with enterprise customers to steer a shift toward agent-driven supply chain solutions.

The role blends technical pre-sales expertise with strategic consulting to redesign end-to-end planning, execution, and orchestration workflows. You will run executive discovery, deliver tailored demos and workshops tied to business outcomes, own the technical win in the sales cycle, and align product and architecture teams for a

Qualifications

• 5+ years in a client-facing role combining technical pre-sales and strategic consulting.
• Experience selling enterprise SaaS solutions.
• Ability to articulate business value and ROI to executive audiences.
• Strong communication, presentation, and workshop facilitation skills.
• Familiarity with cloud hosting architecture.
• Willingness to travel up to 35%.

Responsibilities

• Lead structured discovery sessions with executive, operations, supply chain, and IT stakeholders to map current-state processes and define a defensible future-state roadmap.
• Design and deliver tailored product demonstrations, solution presentations, and interactive workshops tied to specific use cases and measurable business outcomes.
• Own the technical win across the sales cycle, producing well-substantiated responses to RFPs and RFIs under tight deadlines.
• Partner with sales leadership to qualify opportunities, scope engagements accurately, and surface risks to deal health.
• Coordinate with adjacent product and architecture teams when customers pursue parallel journeys, ensuring a unified commercial engagement.
• Translate customer priorities into clear feedback for product management and represent voice-of-customer internally.

Skills

Consultative selling

Business-value selling

Technical troubleshooting

Executive communication

Travel readiness

Job description

Role overview

This senior role acts as a strategic and trusted advisor to enterprise customers undertaking a major shift toward agent-driven supply chain operations. The position blends deep technical pre-sales expertise with consultative process architecture, helping prospects redesign end-to-end planning, execution, and orchestration workflows using an integrate-once platform, agent-based automation, and a control-tower approach.

Responsibilities

• Lead structured discovery sessions with executive, operations, supply chain, and IT stakeholders to map current-state processes and define a defensible future-state roadmap.
• Design and deliver tailored product demonstrations, solution presentations, and interactive workshops tied to specific use cases and measurable business outcomes.
• Own the technical win across the sales cycle, producing well-substantiated responses to RFPs and RFIs under tight deadlines.
• Partner with sales leadership to qualify opportunities, scope engagements accurately, and surface risks to deal health.
• Coordinate with adjacent product and architecture teams when customers pursue parallel journeys, ensuring a unified commercial engagement.
• Translate customer priorities into clear feedback for product management and represent voice-of-customer internally.

Requirements

• 5+ years in a client-facing role that combines technical pre-sales and strategic consulting (such as solution consulting, implementation services, or supply chain consulting) within enterprise SaaS, life sciences, or supply chain environments.
• Demonstrated expertise in consultative and business-value selling methodologies.
• Excellent verbal and written communication skills with the ability to address both business and technical audiences at all organizational levels.
• Strong technical troubleshooting, problem-solving abilities, and familiarity with cloud hosting architecture.
• Proven track record of sales achievement, technical competence, and customer satisfaction.
• Willingness to travel up to 35%.

Nice to have

• Background in life sciences, healthcare, supply chain, ERP, or enterprise SaaS.
• Knowledge of supply chain planning, execution, business process transformation, operational excellence, or enterprise AI.
• Experience operating inside cross-functional, matrixed global commercial organizations.