Senior Solutions Architect - US Remote

Motorola Solutions; Massachusetts; Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

10 Paid Holidays

Employee Stock Purchase Plan

All qualified applicants will receive…

Job summary

Motorola Solutions is seeking a Solution Architect for the North America Deployment team. This remote position supports customers across the US, translating sales to service with project scope and interfaces, ensuring delivery within schedule and cost constraints.

You will document status, collaborate with interfaces, and communicate technical details clearly to all levels. The role requires experience in systems integration, software engineering, and public safety deployments, with willingness

Qualifications

• Bachelor’s degree or higher in Engineering, General Studies, Information Systems, or Technology.
• Experience with public safety deployments and system integration is a plus.
• Willingness to travel and pass CJIS background checks.

Responsibilities

• Coordinate and implement customer installation activities in a time-sensitive manner.
• Elicit customer requirements and communicate technical details across organizational levels.
• Maintain project documentation and status communications.
• Travel to customer sites as needed for deployments.

Education

Bachelor's degree or higher in Engineering, General Studies, Information Systems, or Technology

Tools

Windows Server 2019+

SQL Server 2019+

SQL scripting (T-SQL)

XML

XPATH

XSLT

General networking knowledge

CJIS Security Policy

Fingerprint background check

Job description

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The North America Solutions Deployment and Integrations team delivers public safety applications to 911, Police, Fire, and EMS agencies. Products include Computer Aided Dispatch, Records Management Systems, Integration with Radio Systems, Call Handling equipment, Reporting applications, and Fire Station Alerting systems. The Solution Architect understands the core product being deployed and integrates and delivers interfaces within the larger customer's enterprise network.

This is a remote position and candidates can live anywhere in the US.

The Solution Architect is the field engineer responsible for taking projects from Sales to Service including the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. The Solution Architect will own the project scope and the interfaces to be deployed. The Solution Architect works within a project team, has direct customer interaction, and collaborates closely with the project manager to ensure successful project completion within the constraints of Schedule, Scope, and Cost. The Solution Architect documents the project with standard required deliverables to communicate task status and completion. The Solution Architect works with customer requirements and the interface development team while continually striving for standardization and reuse. The candidate must demonstrate fundamental troubleshooting skills and work with minimal supervision.

Coordinates and implements customer installation activities in a time-sensitive manner.

Elicits customer requirements and can communicate technical details in verbal and written form to all levels of organization.

Understands Public Safety customer environments for product security and reliability.

General software and IP network debugging skills are critical. Identifies product defects and monitors resolution from engineering to customer acceptance.

Tracks billable hours for projects worked and completed.

Travel to customers as needed for this position.

Systems Integration, Software Engineering, Product Development, System Test, System Support, or Information Technology.

• Windows Server 2019 or newer
• SQL Server 2019 or newer
• SQL scripting (T-SQL)
• Proficiency with XML, XPATH, Extensible Stylesheet Language Transformations (XSLT)
• Must be willing to travel as required for this position.
• Must have general networking knowledge for this position.
• This position is subject to working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $95,000 - $105,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. LI-REMOTE

High School diploma, Bachelor's Degree in Engineering, General Studies, Information Systems, or Technology, plus working experience in one of the following areas: Systems Integration, Software Engineering, Systems Engineering, Product Development, Public Safety, Systems Test, or Systems Support.

Legal authorization to work in the U.Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Incentive Bonus Plans

• Medical, Dental, Vision benefits
• 10 Paid Holidays
• Employee Stock Purchase Plan
• All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.