Senior Solutions Architect - Sales

Softcat plc.; United States; Hybrid; USD 114,000 - 148,000; Full time

Benefits offered by this job

Hybrid working – 2 days in the office,

Flexible hours

School pick up/drop offs

Job summary

Softcat plc. is seeking an ambitious Strategy & Architecture leader to shape product strategy, technology roadmaps and investment priorities.

Reporting to the Lead Enterprise Architect, you will align business ambition with architectural direction and delivery execution, building strong stakeholder relationships to drive sustainable, scalable solutions across Softcat's portfolio. You will lead architecture across the portfolio, influence roadmap priorities and provide governance while supporting

Qualifications

• Significant Solution, Domain, Product or Enterprise Architecture experience.
• Experience shaping technology roadmaps and strategic change.
• Strong stakeholder management and influencing skills.
• Ability to communicate effectively with both technical and business audiences.
• Commercial awareness and outcome-focused decision making.
• Highly pragmatic approach to balancing governance and delivery.
• Experience working with CRM and customer platforms.

Responsibilities

• Develop portfolio roadmaps aligned with business strategy.
• Provide architecture leadership across the product portfolio.
• Shape solution design and visibility of technical debt.
• Collaborate with Product Managers, Delivery Managers and Engineering Leads.
• Influence investment priorities and technology roadmaps.
• Support customer experience and digital engagement initiatives.
• Manage stakeholder relationships and governance.

Skills

Solution Architecture

Roadmap shaping

Stakeholder management

Communication skills

Commercial awareness

CRM platforms

Governance vs delivery

Tools

CRM systems

Job description

providers and a FTSE 250 listed company. We help customers to use technology to succeed, by putting our employees first. Reporting to the Lead Enterprise Architect, this role sits within the leadership team of the assigned Product Portfolio and works in close partnership with Product Managers, Delivery Managers and Engineering Leads to help shape product strategy, technology roadmaps and investment priorities. The role is responsible for ensuring that business ambition, architectural direction and delivery execution remain aligned. This includes contributing to product planning, roadmap development, prioritisation discussions and solution shaping, whilst providing architectural leadership and technical guidance across the portfolio. Success in this role will come from building strong relationships with business and technology stakeholders, influencing decision making and helping the organisation deliver sustainable, scalable solutions that support Softcat's long-term growth ambitions.

Responsibilities

• Portfolio Roadmaps
• Strategic Direction
• Architecture Leadership
• Solution Design
• Technical Debt Visibility
• Change Shaping
• Shape customer and sales platform roadmaps
• Support customer experience and digital engagement initiatives

Requirements

• Significant Solution, Domain, Product or Enterprise Architecture experience.
• Experience shaping technology roadmaps and strategic change.
• Strong stakeholder management and influencing skills.
• Ability to communicate effectively with both technical and business audiences.
• Commercial awareness and outcome-focused decision making.
• Highly pragmatic approach to balancing governance and delivery.
• Experience working with CRM and customer platforms.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent.

Work in a way that works for you. We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 2 days in the office and 3 days working from home
• Working flexible hours – flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us: Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us. To become part of the success story, we look forward to welcoming you.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.

We don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Location: Birmingham, Bristol, Glasgow, Leeds, Manchester, Marlow, Newcastle, South Coast. Business Function: Internal Technology. Full time or Part time?: Full Time. Vacancy Type: Permanent.

Reference: 4014

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. The function sits at the intersection of business strategy, technology strategy, architecture and transformation delivery, helping to ensure that Softcat invests in the right capabilities, makes informed technology decisions and delivers sustainable business outcomes. Success. The Softcat Way. Passion. Intelligence. Fun. Responsible. Community: these are the core values which define Softcat. We are one of the UK's leading IT infrastructure