Senior Solutions Architect - Global Customer Platforms

Apple Inc.; Sunnyvale (CA); Hybride; USD 150 000 - 278 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Stock plans

Relocation support

Education reimbursement

Résumé du poste

Apple is seeking a Solutions Architect to own end-to-end system design across AppleCare Sales, Service & Support platforms. You will define interfaces, data flows, and integration patterns, translating business requirements into robust, scalable architectures with senior-level engineering and cross-functional collaboration.

You will lead design reviews, specify SLAs/SLIs, and guide partner teams through production delivery, ensuring resilience and observability in a global, multi-team

Qualifications

• 10+ years in software engineering with focus on system design or solution architecture.
• Experience designing engineering specifications for inter-/intra-system interactions.
• Experience architecting distributed systems for high availability and scalability.
• Translate business requirements into system designs across large-scale enterprises.

Responsabilités

• Own end-to-end system design for new initiatives across platform ecosystems.
• Define interfaces, data flows, and integration patterns across services.
• Author design specifications and technical user stories for engineering.
• Lead design reviews focused on fault tolerance, observability, and performance.
• Present to leadership on strategies, modernization, and roadmaps.
• Ensure production delivery and hand-off to Operations.

Connaissances

System design

Technical architecture

Solution architecture

Distributed systems

API contracts

Data flows

Agile

Cross-functional collaboration

Communication

Leadership

Formation

BS/MS in Computer Science

Equivalent experience

Outils

Java

Python

SOA

J2EE

NoSQL/MongoDB

Oracle

Description du poste

Apple is seeking a Solutions Architect to own end-to-end system design across AppleCare Sales, Service & Support platforms. You will define interfaces, data flows, and integration patterns, translating business requirements into robust, scalable architectures with senior-level engineering and cross-functional collaboration.

You will lead design reviews, specify SLAs/SLIs, and guide partner teams through production delivery, ensuring resilience and observability in a global, multi-team