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present of AI is seeking a Senior level Customer & Solutions architect to work with large enterprise prospects. You will translate business problems into AI designs on our platform and APIs, and run proofs of concept that demonstrate value.
This role requires strong customer-facing experience in B2B software, hands-on Python and API skills, and the ability to clearly communicate with engineers and executives while driving technical and strategic decisions.
Customer & Solutions · Chicago, IL · Remote · FullTime · Senior level
The role asks for someone who can sit with large enterprise prospects, dig into their business problems, and turn those into working generative AI designs on the company's platform and APIs. A strong candidate brings several years of customer facing architecture or sales engineering work in B2B software, hands on Python and API skills, and the ability to run proofs of concept that show real value. Clear communication with both engineers and executives matters as much as the technical build.
How it fits the AI era
The work centers on agentic AI, so much of the design and demo building now leans on large language models and prompt practice, and tools can speed up prototyping. What stays human is the discovery, the judgment about which problems are worth solving, and the trust built with senior buyers. The architect translates between what the models can do and what an enterprise will actually adopt.
How it builds AI experience
A person here would gain direct practice grounding AI agents in company data and governing them, since the platform is built around an enterprise knowledge base with compliance controls. Building proofs of concept and custom templates for large customers would sharpen skills in prompt design, API integration, and orchestration. Learning the platform's approach to supervised agents is the most specific way to prepare.
Worth showing
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
About Writer
Writer is an enterprise AI platform for building and supervising AI agents grounded in company data, per the company.