Senior Solutions Architect

Immersive; Boston (MA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off & parental leave

Dental and disability insurance

Mental health support

Job summary

Immersive is seeking a Senior Solutions Architect to cover the East Coast from its Boston base. You will be a trusted advisor throughout pre-sales to post-sale, partnering with Enterprise Sales to secure technical wins and drive Immersive One adoption.

This role embeds with customers to deliver POVs, proofs-of-concept, and ongoing cyber resilience guidance. Join a global team that collaborates with C-level executives, security professionals, and business leaders to demonstrate value and enable

Qualifications

• Extensive client-facing experience with C-level executives.
• 5+ years in information security practitioner or solution consulting.
• Hands-on with Windows and Linux, security tools, and cloud environments.
• Experience presenting technical demos to technical and non-technical audiences.

Responsibilities

• Deliver in-depth solution demonstrations and manage proofs-of-concept.
• Engage customers across pre-sales to post-sale and drive platform adoption.
• Partner with sales teams to secure technical wins and align Immersive One with client goals.
• Act as a security advisor throughout the sales cycle, shaping program outcomes.

Skills

Pre-sales

Customer-facing

Information security

Cloud platforms

Windows & Linux

Security tools

Tools

IDS

Firewalls

SIEM

Public cloud environments

Job description

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.

Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!!

Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness

.Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflow

shttps://www.immersivelabs.com/why-immersive-lab

sWe help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations

.
Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasion

s!https://www.immersivelabs.com/company/our-sto

ry\"The speed at which Immersive produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge

.\"Head of Global Cybersecurity Operations, HS

BC Senior Solutions Architect - East Coast,

USAWe’re looking for an experienced cybersecurity consultant with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Success team as a Senior Solutions Architect, covering the East Coast of the United Stat

es.In this role, you will be the consistent value champion for Immersive from pre-sale to post sale. You will partner with our Enterprise Sales team as you conduct POVs with new & existing customers to secure the technical win, build relationships with key customers to drive business outcomes. You will be the key contact within our strategic accounts, driving platform adoption to the latest features to maximize the value of the Immersive One Platform, and executing a programmatic approach to Cyber Workforce Resilien

ce.
Unlike traditional consultancy, which would be transactional, such as working on a single project to completion and then leaving, in this role you are embedded and dedicated to the customer for the duration of the contract. This is a long-term and continuous engagement to provide industry and operational experience to help simplify the drive for cyber resilience by aligning and complementing an organisation's cyber strategy and vision. The customer is your number one priority, and your focus is to ensure success every step of the way to ensure they are Cyber Resilient and become more mature in this space. You need to adapt to the situations you encounter and be that trusted partner to help by utilising the Immersive One platform to its maximum. Their success is your success. It feels perso

nal.
You will be a trusted, long-term embedded consultant with knowledge in all areas of cyber. The customer will look to you for the answers, and you must be agile with on-the-spot thinking. You will interact with all customer areas, from the C-Suite to the teams and individuals that comprise the customer's organisation. You will help ever

yone. As a senior individual contributor in the team, your main responsibilities will in

• clude:Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value propo
• spositionEngage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-co
• nceptsAct as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizationa
• l riskPartner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired ou
• tcomesEstablish strategies and roadmaps to drive cyber workforce resilience through a programmatic ap
• proachEngage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business R
• eviewsLeverage your cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new pro
• grams.Drive adoption to maximize the value of the Immersive Labs Pl
• atformImmerse into cyber security community to remain informed of evolving threats, trends, and new techno
• logiesCollaborate with product, content, and engineering teams to serve as the voice of the customer and influence product inno

vationProgram Mana

• gementSupport customers in operationalizing and incorporating Immersive One into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights to bring attention to the value created along the jo
• urney.Function as an escalation point and primary liaison between sales, product leadership and client accounts, including being the first sales team resource in answering questions related to service delivery within your acc
• ounts.With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportun

ities.
Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one e

• xactly:5+ years work experience in an information security practitioner or solution consulting role as well as time spent working in a pre-sales capacity. Experience within Customer Success would be highly de
• sirableExtensive experience in client facing roles - you will have consulted and presented to both C-level execs and technical stake
• holdersProficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software devel
• opment)Authoritative knowledge of information security concepts, domains, compliances, and standards. You are an engaging speaker and presenting, able to articulate value and discuss technical concepts in a jargon free
• mannerHands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environmen
• ts, etcExperience leading technical presentations for both technical and non-technical audiences across all
• levelsIndustry qualifications such as CISSP would be desirable but not essential to th

is role
Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to th

• is role:Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to exc
• ellence.Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive wo
• rkplace.Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experience that surprise, delight and ensuring they feel valued and supported ev
• ery day.One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the

future.If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview proce

• est work:Prosper in our success with share options, and rewards for doing great work and living o
• ur valuesLook after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental healt
• h supportSave for the future with a 401K match of up to 5% – effective im
• mediately33 holiday days plus two volunteering days, 12 weeks enhanced parental leave & your birt
• hday off.Flexible and remote working, so you can work when and where you
• work bestCareer and learning development through the platform and our Learn Anyt
• hing fundWhile most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay trai
• n stationMonthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to esca
• pe rooms)
  Immersive’s commitment to fair and equitable compensation practices means that our compensation & benefits team prices each individual role before it is opened. Each team member is eligible for a compensation plan made up of a base salary + bonus (either annual or variable commission, depending on role) + equity. We expect most candidates for this position to fall within a base salary range of $130,000 - 160,000, though the specific package will vary based on a candidate’s qualifications, skills, competencies, location and e

perience.
Cyber threats wait for no one and neither should you.