Senior Solutions Analyst

Clarivate; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a talented Solutions Analyst to drive transformational changes across its growing organization. This role offers a fantastic opportunity to enhance business processes and implement innovative solutions that boost productivity and efficiency. You'll collaborate with clients to understand their needs, gather requirements, and ensure smooth transitions to new systems. Join a dynamic team dedicated to delivering high-quality solutions and making a significant impact in the industry.

Qualifications

• At least 4 years of experience as a technical business analyst.
• Experience in process engineering and workflow design.

Responsibilities

• Develops and improves business processes within the organization.
• Specifies and analyzes client requirements for clarity.

Skills

Technical Business Analysis

Requirements Gathering

Process Engineering

Workflow Design

Data Mapping

Education

Bachelor’s Degree

Tools

JIRA

Confluence

Job description

As a Solutions Analyst at Clarivate, you’ll be working on the requirements, analysis, and design for many transformational changes across our growing company. Clarivate Solution Analysts are responsible for vision/ideation, solution design, requirements gathering, specification elaboration, delivery team support (Development & QA), end-user & L1-support training as well as business implementation strategy/support.

We are looking for a talented, motivated, and creative Solutions Analyst to join our team in India. This is an amazing opportunity to help build the Web of Science.

About You

• Bachelor’s Degree with atleast 4 years of experience as a technical business analyst

• Experience in JIRA, Confluence

• Process engineering and workflow design, high-level technical design, requirements gathering and specification elaboration.

It would be great if you also had . . .

• Data mapping, standardization, and migration

• New product/ green-field development projects

• Thriving in an environment where the BA drives SDLC from Ideation through requirements/specifications, supports dev & QA, supports UAT, supports/guides business implementation.

What will you be doing in this role?

• Develops and improves business processes within the business organization.

• Understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications, and communicates business requirements between development and client to design and implement business solutions.

• Uses a structured change management process to shepherd projects from requirements gathering through design, testing, implementation, client transition and on-going systems maintenance.

• Provides business process and systems analysis, requirements specifications, consult on development and testing management for implementing technology-based editorial business solutions focusing on increasing productivity, data accuracy, automation and efficiency while reducing redundancy and costs.

• Responsible for modeling and analyzing client and system processes to identify opportunities for technological improvements, process synergies, and business efficiencies.

• Responsible for generating systems documentation for operational support and end user information. Conducts operational and end user training and support transitions of operational support to client.

• Ensures change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project.

• Develops relationships with a client by being proactive, displays a thorough understanding of their business, and provides innovative business solutions. Works with clients to ensure smooth transitions to new systems and/or business processes.

Hours of Work

45 hours in a week, working days Monday to Friday, working hours 12PM to 9PM IST.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.