Senior Software Quality Engineer

Oncourse Home; Naperville (IL); Hybrid; USD 117,000 - 160,000; Full time

Job summary

A leading home solutions organization seeks a Senior Software Quality Engineer to enhance the quality of its enterprise applications. This role includes designing test plans, building automation tests, and collaborating closely with software development teams. With a hybrid work model and a commitment to employee well-being, this position offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive Health Coverage

401(k) Plan with 4% Company Match

Generous Paid Time Off

Education Assistance Program

Employee Wellness Programs

Qualifications

• Minimum 5+ years of experience in a Quality Engineering role.
• 2+ years of hands-on experience with automation test tools.
• 3+ years’ experience in SQL and experience in API testing.

Responsibilities

• Design, develop, and execute comprehensive test plans and test cases.
• Build and maintain automated tests integrated into CI/CD pipelines.
• Communicate deliverable statuses and promote best practices in testing.

Skills

Automation testing

SQL

API/JSON/webservices testing

Agile methodology

Education

Bachelor’s degree in computer science, mathematics, engineering or a related field

Tools

Selenium

Postman

Cucumber/Gherkin

Job description

Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.

Position Summary

Reporting to the Senior Manager QA and Automation, the Senior Software Quality Engineer is responsible for quality – functional, end-to-end testing, and automation efforts for the enterprise application portfolio. Work closely with software development teams to identify and address issues before release and ensure continuous improvement in testing processes and methodologies.

Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required.

Responsibilities:

• Design, develop, and execute comprehensive test plans and test cases (manual and automated).
• Build and maintain automated tests and integrate them into CI/CD pipelines.
• Identify, document, and track software defects, drive resolution through root cause analysis.
• Communicate clearly on deliverable statuses, blockers, and mitigation plans.
• Define and monitor quality metrics to assess product readiness and drive continuous improvement.
• Work closely with other software engineers and promote best practices in testing and quality assurance.
• Champion a culture of quality by advocating for robust testing practices and continuous delivery principles.

We're Excited if this is You!

Experience and Qualifications of the Role:

• Minimum 5+ years of experience in a Quality Engineering role.
• 2+ years of hands-on experience with writing automation test code and utilizing leading industry standard tools (i.e. Selenium, Postman, Cucumber/Gherkin, IDEs etc.); AccelQ preferred.
• 3+ years’ experience in SQL.
• 1+ years’ experience in API/JSON/webservices testing.
• Experience working in Agile/scrum delivery methodologies.
• Ability to collaborate across core teams and ease in working with both business and technology groups.
• Sense of urgency and commitment to deadlines with ability to manage several priorities in a high-pressure environment.

Additional Preferred Experience:

• Experience in a call center environment preferred.
• Experience in Salesforce and Digital space.
• Experience developing and implementing test cases for Oracle and APIs.

Computer Skills Needed to Perform the Job:

• Proficiency in Microsoft.

Education

• Bachelor’s degree in computer science, mathematics, engineering or a related field (or equivalent experience).

Certificates, Licenses, Registrations

• Certification in testing practices is a plus.

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $117,500 - $160,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

No external recruiter or agency calls/communication will be accepted. Qualified candidates should apply online.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.