Senior Software QA Specialist

Alarm Com; Washington (District of Columbia); On-site; USD 34,440,000 - 41,328,000; Full time

Benefits offered by this job

Annual discretionary bonus

Stock purchase at a discount

Casual dress code

Medical, dental, vision, & Rx from

Day-1 benefits

Job summary

OpenEye, the cloud video platform, seeks a Senior Software QA to assist developers in testing software and hardware and verifying customer use scenarios. The role is based at our Liberty Lake, WA headquarters and emphasizes Agile practices and rigorous QA discipline.

You will design test plans, execute tests, and drive quality across software and firmware while mentoring other QA specialists and collaborating with cross-functional teams.

Qualifications

• Formal Education, Certification/Licensure, and Prior Experience required.
• High School Diploma or GED.
• 8–10 years related experience and/or training.
• Familiarity with web applications and web terminology.
• Working knowledge of hardware and software troubleshooting across Windows, Linux, and mobile OS; SQL queries; VSCode; Postman.

Responsibilities

• Conducts Agile QA for bugs and stories completed by the development team.
• Interfaces with support and project management to diagnose and report customer issues.
• Participates in Agile sprint planning and execution.
• Creates and executes test plans based on software acceptance criteria.
• Mentors junior testers and ensures QA best practices are upheld.

Skills

Web applications knowledge

Hardware and software troubleshooting

SQL Query

VSCode

Postman

Education

High School Diploma or GED

8–10 years related experience

Tools

OpenEye

Linux

Job description

About OpenEye

OpenEye, the cloud video platform company, provides solutions for video security, businessintelligenceand loss prevention. For over 20 years,OpenEyehas been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world.OpenEye'ssolutions are available globally through a trusted network of certified service providers.OpenEyeis a subsidiary of Alarm.com. Learn more at

Job Summary

This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the OpenEye Code of Ethics and Business Standards. At OpenEye, our Senior Software QA position will work out of our Liberty Lake, WA headquarters.

Job Duties and Responsibilities

• Conducts Agile QA for bugs and stories completed by the development team
• Interfaces with support and project management to diagnose and report customer issues
• Participates in Agile sprint planning and execution
• Creates and executes test plans based on software acceptance criteria
• Works with members of a project team to identify and qualify customer use cases/environments
• Manages testing of major feature development including coordination with junior testers
• Evaluates software and firmware applications for feature deviations from existing test plans
• Recommends updates, fixes and improvements to existing test plans as needed to ensure accuracy
• Configures and monitors long term and integration tests
• Assists and mentors other Software QA Specialist I's and II's
• Works with QA management to ensure SQA best practices are upheld in day-to-day operations
• Performs all other duties/responsibilities as necessary or assigned

Minimum Job Qualifications

Formal Education, Certification/Licensure, and Prior Experience:

to perform this job successfully, an individual must have:

• High School Diploma or a General Education Degree
• A minimum of8–10yearsrelated experience and/or training
• Familiarity with web applications and web terminology
• Working Knowledge of:Hardware and Software troubleshootingWindows, Linux & mobile operating systemsSQL Query,VSCode, Postman knowledgeComputer hardware component & networking terminologyInternet and web applicationsOpenEye

Perks

• The pay range for this opportunity is $25.00 - $30.00/hr.
• In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dressMedical, dental,vision,& prescriptionbenefits starting day 1!
• Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company paid short-term/long-term disability, AD&Dand life insurance.
• Paid maternity andpaternity leave.
• 15 Days of Paid Vacationaccruedper year (increases after year 3)
• Paid Sick/Wellness time isaccruedat a rate of 1hourevery 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free Alarm.com system for your home!
• OpenEye values working together and collaborating in person.
• Our employees work from the office 4 days a week.

Equal Opportunity Statement

OpenEyeis an Equal Opportunity EmployerIn connection with your application, we collect information thatidentifies,reasonably relatestoor describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice to Third Party Agencies

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to .JR105710LI# - AB