Senior Software QA Specialist

Alarm Com; Liberty Lake (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Pay range $25-30/hr

Annual discretionary bonus

Stock purchase at discount

Healthcare benefits from day 1

401k match

Job summary

OpenEye, a cloud video platform, seeks a Senior Software QA to assist developers in testing software and hardware products and verify customer use scenarios. The role is based at our Liberty Lake, WA headquarters and emphasizes adherence to its Code of Ethics and Business Standards.

Responsibilities include Agile QA, test plan creation, coordination with teams, mentoring junior testers, and ensuring QA best practices across day-to-day operations.

Qualifications

• High School Diploma or a General Education Degree.
• A minimum of 8–10 years related experience and/or training.
• Familiarity with web applications and web terminology.

Responsibilities

• Conducts Agile QA for bugs and stories completed by the development team.
• Interface with support and product management to diagnose customer issues.
• Participates in Agile sprint planning and execution.
• Create and execute test plans based on software acceptance criteria.
• Mentor junior testers and coordinate testing of major feature development.
• Evaluate software/firmware for deviations from test plans.
• Recommend updates to existing test plans for accuracy.
• Configure and monitor long-term and integration tests.
• Uphold SQA best practices with the QA team/day-to-day.

Skills

Hardware troubleshooting

Software troubleshooting

Windows

Linux

Web applications

SQL

VSCode

Postman

Networking terminology

Education

High School Diploma or GED

Tools

VSCode

Postman

SQL

Job description

About OpenEye

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government‑issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

JOB SUMMARY

This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the OpenEye Code of Ethics and Business Standards. At OpenEye, our Senior Software QA position will work out of our Liberty Lake, WA headquarters.

JOB DUTIES AND RESPONSIBILITIES

• Conducts Agile QA for bugs and stories completed by the development team
• Interfaces with support and product management to diagnose and report customer issues
• Participates in Agile sprint planning and execution
• Creates and executes test plans based on software acceptance criteria
• Works with members of a project team to identify and qualify customer use cases/environments
• Manages testing of major feature development including coordination with junior testers
• Evaluates software and firmware applications for feature deviations from existing test plans
• Recommends updates, fixes and improvements to existing test plans as needed to ensure accuracy
• Configures and monitors long term and integration tests
• Assists and mentors other Software QA Specialist I’s and II’s
• Works with QA management to ensure SQA best practices are upheld in day-to-day operations
• Performs all other duties/responsibilities as necessary or assigned

MINIMUM JOB QUALIFICATIONS

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill, and/or ability required to perform this job.

Formal Education, Certification/Licensure, and Prior Experience

• High School Diploma or a General Education Degree
• A minimum of 8 – 10 years related experience and/or training
• Familiarity with web applications and web terminology

Working Knowledge of

• Hardware and Software troubleshooting
• Windows, Linux & mobile operating systems
• SQL Query, VSCode, Postman knowledge
• Computer hardware component & networking terminology
• Internet and web applications

OpenEye Perks

• The pay range for this opportunity is $25.00 - $30.00/hr. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dress
• Medical, dental, vision, & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance.
• Paid maternity and paternity leave.
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• Paid Sick/Wellness time is accrued at a rate of 1 hour every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free Alarm.com system for your home!
  • OpenEye values working together and collaborating in person. Our employees work from the office 4 days a week.

Base Salary Range

$25—$30 USD