Senior Software Engineering Manager - Global E-commerce

TikTok; San Jose (CA); On-site; USD 308,000 - 588,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with company match

Paid parental leave

Disability coverage

Life insurance

Wellbeing benefits

Holidays and PTO

Job summary

TikTok is seeking a senior leader to own a major line of business within the Sellers R&D team, guiding strategy and the product and technology roadmap for the seller ecosystem.

You will oversee system architecture, drive engineering excellence, and coach leaders across global teams to deliver high-impact projects.

Qualifications

• Minimum 5 years of software engineering management experience.
• Translate complex business requirements into scalable technical solutions.
• Proven background in personalization/recommendation systems and/or backend/full-stack development.
• Data-driven mindset with comfort using business and operational metrics.
• Excellent communication skills, able to influence across global teams.

Responsibilities

• Own a major line of business within the Sellers R&D team, defining strategy and shaping the product and technology roadmap.
• Oversee system architecture and drive engineering excellence across the domain.
• Coach and develop individuals, tech leads, and other leaders to foster growth and high performance.

Skills

Software engineering management

Business acumen

Personalization/recommendation systems

Data-driven mindset

Communication skills

Tools

Backend development

Full-stack development

Job description

Responsibilities

The Seller Business team plays a critical role in driving the success of our Global E-commerce platform. We are dedicated to building and nurturing a thriving ecosystem of local and abroad sellers who bring diverse products, brands, and innovations to our marketplace on Tiktok.

Our team is responsible for the end-to-end seller journey, including acquiring new sellers, onboarding them efficiently, and supporting their long‑term growth and success on the platform, including sellers who operate via integration connectors. We develop and execute programs to help sellers improve their operations, expand into new markets, and enhance their sales performance.

We work closely with cross‑functional teams - such as Product, Marketing, Operations, Policy, and Data Analytics - to ensure a seamless seller experience and to drive sustainable business growth. Our mission is to empower sellers of all sizes to succeed globally, contributing to a dynamic and engaging shopping experience for users worldwide.

What You'll Do

• As a senior leader, you will own a major line of business within the Sellers R&D team, collaborating closely with cross‑functional partners to define strategy and shape the product and technology roadmap.
• You will oversee system architecture and ensure engineering excellence across your business domain, driving technical decisions and maintaining high‑quality standards.
• You will coach and develop individuals, tech leads, and other leaders, fostering a culture of growth, innovation, and high performance.

Qualifications

Minimum Qualifications:

• A minimum of 5 years of software engineering management experience.
• Strong business acumen with the ability to translate complex business requirements into scalable technical solutions, business growth experiences preferred.
• Proven technical background in personalization/recommendation systems and/or backend/full-stack development.
• Data‑driven mindset and comfort working with business and operational metrics.
• Excellent communication skills, with the ability to influence and collaborate across diverse, global teams.

Preferred Qualifications:

• Industry background in e‑commerce, B2B platforms, seller ecosystems, or social commerce.
• Demonstrated ability to navigate cross‑functional dependencies and complex stakeholder relationships.
• High emotional intelligence, with the ability to handle conflicts, foster collaboration, and influence outcomes in ambiguous situations.
• Prior experience working with distributed teams across multiple time zones.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $308000 - $588000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location.

• medical, dental, and vision insurance
• 401(k) savings plan with company match
• paid parental leave
• short‑term and long‑term disability coverage
• life insurance
• wellbeing benefits

• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.