Senior Software Engineering Leader - Hands-on Architect & Mentor

3700 Firehouse Subs; Jacksonville (FL); On-site; USD 140,000 - 170,000; Full time

Job summary

Firehouse Subs, part of Restaurant Brands International, seeks a hands-on Sr. Manager, Software Engineering to lead design, architecture, and delivery of scalable digital solutions for guests and franchisees.

This role blends coding with leadership, mentoring engineers, and setting engineering standards. You will collaborate with Product, Design, Data, and Brand leadership to modernize legacy systems toward cloud-native architectures and improve observability.

Qualifications

• 6+ years of professional software engineering experience, including leading complex technical initiatives.
• Strong proficiency in JavaScript/TypeScript, React, and Node.js.
• Experience with GraphQL (Apollo Federation preferred).
• Cloud expertise, preferably AWS (Lambda, API Gateway, DynamoDB) and Infrastructure as Code (Terraform preferred).
• Experience designing and operating distributed, high-traffic systems.
• Strong understanding of relational and non-relational database systems.
• Experience with CI/CD tools (CircleCI, Jenkins, GitHub Actions) and automation pipelines.
• Familiarity with observability tools (Datadog, New Relic, CloudWatch).
• Strong understanding of testing methodologies (TDD/BDD).
• Proven mentorship and leadership capabilities.
• Excellent communication skills with the ability to articulate technical trade-offs to non-technical stakeholders.
• Experience in QSR, retail, or consumer-facing digital businesses preferred.
• Bachelor’s degree in Computer Science or related field, or equivalent industry experience.

Responsibilities

• Design, develop, and deliver robust technical solutions for guest-facing and franchisee-facing digital features.
• Lead architecture and system design decisions, creating clear and actionable Architecture Decision Records (ADRs).
• Contribute meaningful production code across React, Node.js, and TypeScript-based systems.
• Improve performance and scalability of services handling high transaction volumes.
• Raise the bar on engineering processes, CI/CD pipelines, automation, and developer experience.
• Elevate overall code quality through rigorous design and code reviews, mentorship, and engineering best practices.
• Lead development of new features from concept through deployment, ensuring reliability and maintainability.
• Implement strong observability and incident triage methodologies using tools such as Datadog or similar platforms.
• Collaborate with cross-functional teams to translate business requirements into scalable technical solutions.
• Drive modernization of legacy systems toward cloud-native and distributed architectures.
• Champion testing practices including unit, integration, and end-to-end testing.
• Mentor engineers and foster a culture of continuous improvement, accountability, and technical excellence.

Skills

Leadership

Mentorship

Communication

Problem solving

Education

Bachelor’s degree in Computer Science or related field

Tools

React

Node.js

TypeScript

GraphQL

AWS

Terraform

CircleCI

Jenkins

GitHub Actions

Datadog

New Relic

CloudWatch

Job description

Firehouse Subs, part of Restaurant Brands International, seeks a hands-on Sr. Manager, Software Engineering to lead design, architecture, and delivery of scalable digital solutions for guests and franchisees.

This role blends coding with leadership, mentoring engineers, and setting engineering standards. You will collaborate with Product, Design, Data, and Brand leadership to modernize legacy systems toward cloud-native architectures and improve observability.