Senior Software Engineer, Site Reliability & Security

WellSaid; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Stock options

Medical, dental, and vision insurance

401(k) plan matching

Generous vacation/PTO

Parental leave

Learning & development stipend

Home office stipend

Job summary

WellSaid Labs, a leading AI voiceover studio, seeks a Site Reliability Engineer to run production platforms and scale data pipelines. You will monitor, secure, and improve availability across services, lead incident response, and enable fast, reliable deployment across teams.

You should bring 5+ years in SRE/DevOps, strong cloud, Kubernetes, Docker, and IaC experience, plus a passion for scalable, reliable systems at scale.

Qualifications

• 5+ years with a modern programming language (Golang, Typescript, Python, etc…).
• Strong understanding of Infrastructure as Code (Terraform, Tofu, Pulumi).
• Experience with GitOps/continuous delivery tooling (ArgoCD, Spacelift, Terraform Cloud).
• Experience building and troubleshooting Kubernetes environments.
• Ability to debug and solve issues in complex production environments.
• Understanding of profiling applications and databases to identify performance issues.
• Fluency in a UNIX shell for log analysis and operational tasks.
• Experience with monitoring tools such as Grafana and Prometheus.

Responsibilities

• Build and run our monitoring, tracing and alerting infrastructure.
• Drive platform security initiatives to ensure system reliability.
• Lead incident response and recovery including root cause analysis.
• Run our platform with high availability and redundancy front and center.
• Respond to alerts and be part of the on-call response team.
• Improve deployment processes for faster, safer code changes.
• Deliver a stable, scalable product platform enabling fast engineering delivery.
• Identify novel ways to handle load and scale resource-intensive apps.
• Help engineers write reliable code while shipping quickly.

Skills

Algorithms

Data structures

Systems design

Unix shell

Golang

Typescript

Python

Cloud (AWS/GCP)

Tools

Kubernetes

Docker

Terraform

Pulumi

ArgoCD

Spacelift

Terraform Cloud

Grafana

Prometheus

Job description

Who We Are: WellSaid Labs

WellSaid is the leading AI voiceover studio for enterprise and professional use. Using carefully sourced voice talent and our proprietary AI model, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

How You’ll Contribute:

As Site Reliability Engineer at WellSaid, you’ll run our production platform and be working on large-scale projects that improve the availability and performance of our core services and data pipelines.

In your day-to-day, you will:

• Build and run our monitoring, tracing and alerting infrastructure
• Drive platform security initiatives including preventative efforts to ensure system reliability
• Lead our response and recovery efforts from active incidents which include performing root cause analysis
• Run our platform and services with high availability and redundancy front and center
• Respond to alerts on issues in our systems & be part of our on call response team.
• Improve our deployment process with a focus on making all code changes fast, simple, and safe
• Deliver a stable and scalable product platform to enable engineering teams to delivery product in a fast and efficient manner
• Identify novel ways to handle load and scale resource-intensive applications
• Help our engineers write reliable code while retaining our ability to ship fast

What We’re Looking For

To thrive in this role, you ideally have a strong understanding of computer science concepts including algorithms, data structures, and systems design. You have experience with cloud environments and container technology, including AWS or GCP, Kubernetes, and Docker. You ideally also have some combination of the following:

• 5+ years with a modern programming language (Golang, Typescript, Python, etc…)
• Strong understanding of Infrastructure as Code (Terraform, Tofu, Pulumi)
• Experience with GitOps/continuous delivery tooling (ArgoCD, Spacelift, Terraform Cloud)
• Experience building and troubleshooting Kubernetes environments
• The ability to debug and solve issues in complex production environments
• An understanding of how to profile applications and databases, to identify and debug performance issues
• Fluency working in a UNIX shell to analyze logs, investigate issues handle other common operational tasks
• Experience with monitoring tools such as Grafana and Prometheus

To join our team you must also:

• be a U.S. Citizen or Permanent Resident
• pass a pre-employment background check

What We Offer

WellSaid is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. Our team is fully distributed throughout the U.S., and we support flexible schedules - work where and when you work best. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

Other perks and benefits:

• Competitive salary and stock options
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous vacation policy/paid time off
• Parental leave
• Learning & development stipend
• Home office stipend

What to Expect From Us

During the interview stage, you can expect:

• An introductory interview with the hiring manager (50 minutes); if there’s a match we’ll schedule an interview loop with the team.
• A technical screen, either as a live interview or as a take-home assessment
• An Interview loop with 3-4 interviews (1 hour each) with the team members you will be potentially working with

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel comfortable and set up for success in our process.

WellSaid is honored to be an equal opportunity workplace. We realize that by bringing together teams rich in diverse thoughts and experiences, our people, company, and customers are free to flourish. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws.