We are looking for a talented Senior Software Engineer, Site Reliabilityto develop and shape a resilient, high-performant, and secure platform. We are a SaaS company in the scientific communication industry that is transforming how scientific knowledge is shared, making it open, collaborative, and easily understandable.
This role is 100% Remote in the US or Canada.
Job Duties:
- Enhance platform resilience by improving reliability, scalability, and release efficiency.
- Develop, build, deploy, maintain, and extend advanced observability and monitoring tools.
- Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for system performance benchmarks.
- Respond to escalated incidents, troubleshoot system and application problems, and conduct root cause analyses.
- Stay updated with industry trends and emerging technologies to increase the quality and velocity of development.
- Lead the design and architecture of scalable, distributed, and fault-tolerant systems.
- Champion the adoption of new technologies and best practices, and mentor engineers.
Ideal Background:
- 10+ years of professional experience in the software, DevOps, or SRE fields.
- Strong programming skills in two or more of these languages: JavaScript, TypeScript, Python, or Go.
- Ability to troubleshoot complex distributed systems at scale.
- Experience with database performance monitoring and best practices.
- Strong analytical skills, system design, and architecture for cloud applications.
- Expertise in CI/CD, configuration management, monitoring, and automation.
- Advanced knowledge of observability and best practices (ELK, Datadog, OpenTelemetry, Prometheus, Grafana).
- Experience with deployment and orchestration via AWS ECS, Kubernetes, CloudRun, or similar.
- Understanding of Linux, virtualization, networking, VPCs, firewalls, and security groups.
- Hands-on knowledge of AWS and resource provisioning via CLI/API/IaC.
- Experience with AI tools for productivity, troubleshooting, and coding.
- Bachelor's degree in Computer Science
Why Us:
- Competitive salary of $150,000 - $225,000 (depending on location and experience level)
- 100% Remote Flexibility, Generous PTO, and comprehensive Employee Benefits Package
- We are mission-driven, working collaboratively to improve scientific communication and accelerate discovery.
- Our platform is loved by millions globally, with a world-class NPS and a community of loyal users in over 200 countries.
- We are backed by top investors and accelerators like Y Combinator, and we're experiencing significant growth.